Customer Service Ambassador

4 tygodni temu


Warszawa, Mazovia, Polska Lionbridge Pełny etat

Customer Service Ambassador

We are seeking a dedicated Customer Service Ambassador to provide exceptional support to internal customers and office visitors.

Key Responsibilities:

  • Receive guests in a friendly manner, coordinate with employees, and act as a professional ambassador by giving directions and answering queries.
  • Monitor visitor access and maintain security awareness.
  • Receive, forward, and transfer incoming calls and mail in a friendly and competent manner.
  • Handle receipt, unpacking, and documentation of incoming mail.
  • Create Purchase Orders for all vendors under the Facilities & Services function, including corresponding with vendors to collect necessary documentation.
  • Assist other ADM employees to ensure that the offices comply with all statutory regulations and codes of practice.
  • Review the current office situation for compliance with Health & Safety and Fire Protection regulations.
  • Support the Facilities & Services team and key internal stakeholders with various operational tasks on an ad-hoc basis.

Requirements:

  • Good knowledge of MS Office.
  • Native-level proficiency in Polish.
  • Communicative level of English proficiency.
  • Strong organizational and communication skills.
  • Ability to work effectively in a team.

About Lionbridge

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries. Learn more at https://www.lionbridge.com/.

What We Offer:

  • Contract of employment with employee benefits package including private medical care, sport card, day off on your birthday, and holiday allowance.
  • Fully onsite role with the office located at Konstruktorska 13 in Warsaw (with rare occasions of operating from our second office located at Łopuszańska 95).
  • Working hours from 8 am to 4 pm or from 9 am to 5 pm.
  • Access to Lionbridge's Employee Wellness Platform.
  • Access to internal training platform.


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