Dining Room Ambassador

4 tygodni temu

Warszawa, Mazovia, Polska Eram Talent Pełny etat

Eram Talent is seeking a skilled Dining Room Ambassador to provide exceptional guest experiences in Saudi Arabia. As a key member of our team, you will be responsible for creating a warm and inviting atmosphere for guests. Your duties will include greeting and seating guests, managing reservations, and delivering outstanding customer service in a culturally diverse environment.

Key Responsibilities:
  • Welcome and greet guests with a friendly and professional demeanor.
  • Manage the reservation system, including taking reservations, updating availability, and confirming bookings with guests.
  • Handle guest inquiries, requests, and special accommodations with professionalism and courtesy.
  • Supervise and train host/hostess staff, providing guidance on greeting protocols and guest service standards.
  • Organize and maintain reservation records, guest lists, and seating charts, ensuring confidentiality and accuracy of information.

Requirements

  • Excellent English verbal and written skills.
  • Bachelor's degree in business administration, hotel management, or an equivalent.
  • Previous experience as a host/hostess or in a similar guest service role, with demonstrated leadership abilities.
  • Strong interpersonal and communication skills, with the ability to interact effectively with guests, colleagues, and management.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in reservation management software, point-of-sale systems, and Microsoft Office Suite.

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