Mail Services Coordinator

4 tygodni temu


Warszawa, Mazovia, Polska JLL Pełny etat

JLL is a leading global provider of real estate and investment management services.

We are seeking a highly organized and detail-oriented Mail Services Coordinator to join our team. The successful candidate will be responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building.

Key Responsibilities:

  • Manage incoming and outgoing mail and courier services.
  • Coordinate mail handling across buildings and effectively liaise with the team.
  • Receive, direct, and relay mail-related correspondence.
  • Liaise with courier partners to maintain excellence of service delivery.
  • Suggest ways to make mail processes and records more effective and efficient.
  • Present necessary data to the manager about activity in the mail room.
  • Monitor and maintain mail consumables stock according to agreed par-stock levels.
  • Provide reception coverage and assistance if required.
  • Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
  • Prepare for and attend meetings as required.
  • Be familiar with and adhere to Office Services internal procedures.
  • Handle and update allocated daily trouble ticket requests.
  • Assist in training the receptionist floats.
  • Support the wider JLL on-site team.
  • Act as an ambassador of the Integrated Facilities Management program.
  • Ensure accurate and detailed handover is planned and passed on if absent from the business.

Requirements:

  • Experience in hospitality or strong customer service experience.
  • Excellent verbal and written communication skills.
  • Proficient with the use of Microsoft Office tools.
  • Problem-solving skills.
  • Good organizational skills.
  • Strong customer focus.
  • Fluency in English and local language.

About JLL:

JLL is an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe. We offer a competitive salary and benefits package, and we're committed to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.


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