Mail Services Coordinator

9 godzin temu

Warszawa, Mazovia, Polska JLL Pełny etat
About the Role

JLL is seeking a highly organized and detail-oriented Mail Services Coordinator to join our team. As a key member of our office services team, you will be responsible for managing the mailroom and ensuring the smooth operation of our mail and courier services.

Key Responsibilities
  • Manage incoming and outgoing mail and courier services, ensuring timely and efficient delivery.
  • Coordinate mail handling across buildings and liaise with the team to ensure seamless communication.
  • Receive, direct, and relay mail-related correspondence, including telephone, fax, and email communications.
  • Liaise with courier partners to maintain excellent service delivery and resolve any issues that may arise.
  • Suggest ways to improve mail processes and records, ensuring efficiency and effectiveness.
  • Present data to the manager on mailroom activity and provide recommendations for improvement.
  • Monitor and maintain mail consumables stock according to agreed par-stock levels.
  • Provide reception coverage and assistance as required, and be familiar with basic receptionist role and responsibilities.
  • Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
  • Prepare for and attend weekly catch-up meetings with the Office Services Coordinator and Facilities Manager, as well as bi-weekly team meetings.
  • Be familiar with and adhere to Office Services internal procedures.
  • Handle and update allocated daily trouble ticket requests, ensuring timely resolution.
  • Assist in training the receptionist floats and support the wider JLL on-site team.
  • Act as an ambassador for the Integrated Facilities Management program, ensuring a positive and professional image.
  • Ensure accurate and detailed handover of tasks, if absent from the business.
Requirements
  • Experience in the hospitality industry or strong customer service experience.
  • Excellent verbal and written communication skills.
  • Proficient in the use of Microsoft Office tools.
  • Problem-solving skills and ability to work independently.
  • Good organizational skills and attention to detail.
  • Strong customer focus and ability to work in a fast-paced environment.
  • Fluency in English and local language.
About JLL

JLL is a leading global provider of real estate and investment management services. We are committed to empowering our employees to shape a brighter way forward, and we are seeking a highly motivated and organized individual to join our team.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

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