Mail Services Operations Specialist

1 tydzień temu

Warszawa, Mazovia, Polska JLL Pełny etat

JLL empowers you to shape a brighter future in the world of real estate.

Our people at JLL and JLL Technologies are shaping the future of commercial real estate by combining exceptional services, advisory, and technology for our clients. We are committed to hiring the best, most talented professionals and empowering them to thrive, grow meaningful careers, and find a place where they belong.

We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

Our company culture is entrepreneurial and inclusive, allowing us to succeed together across departments and around the globe. Our Total Rewards program reflects our commitment to helping you achieve your career goals, recognition, wellbeing, benefits, and competitive salary.

You'll have the opportunity to innovate with leading businesses, put your expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll make long-lasting professional connections through sharing different perspectives and be inspired by the best.

As a Mail Services Operations Specialist, you will play a critical role in effectively and efficiently running the mail room by managing overall mail and courier activity within the building.

Your responsibilities will include:

  • Managing incoming/outgoing mail and courier services
  • Coordinating mail handling across buildings and effectively liaising with the team
  • Receiving, directing, and relaying mail-related correspondence (telephone, fax & email, scans)
  • Liaising with courier partners to maintain excellence of service delivery
  • Suggesting ways to improve mail processes and records
  • Presenting necessary data to the manager about activity in the mail room
  • Maintaining mail consumables stock according to agreed par-stock levels
  • Providing reception coverage and assistance when required
  • Maintaining frequent contact with key business partners and staying up-to-date with their departmental mail requirements
  • Preparing for/attending weekly meetings with Office Services Coordinator & Facilities Manager and bi-weekly team meetings
  • Being familiar with Office Services internal procedures
  • Handling and updating allocated daily Trouble Ticket requests
  • Assisting in training Receptionist Floats
  • Supporting the wider JLL on-site team
  • Ambassador of the Integrated Facilities Management program
  • Ensuring accurate and detailed handover of tasks when absent from the business

To apply for this position, you should have experience in hospitality or strong customer service skills, excellent verbal and written communication, proficiency in Microsoft Office tools, problem-solving, good organizational skills, strong customer focus, and fluency in English and local language.

The estimated annual salary for this position is approximately €25,000-€35,000 based on the location and industry standards.

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

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