Freight Ecosystem Relationship Manager

4 dni temu


Warszawa, Mazovia, Polska C.H. Robinson Pełny etat
Job Summary

We are seeking a skilled Freight Ecosystem Relationship Manager to join our team at C.H. Robinson.

About the Role

This is an exciting opportunity to build strong relationships with ferry providers, ensuring smooth operations and compliance with ferries processes.

Responsibilities:
  • Collaborate with ferry providers, building and maintaining relationships to support carriers with transportation issues and invoice-related concerns.
  • Act as the primary point of contact for carriers, performing operational tasks as needed and ensuring legal and internal compliance of the ferry process.
  • Analyze transportation patterns and promote ferries as an added value to the network.
  • FOLLOW SOPs to meet service level agreements and resolve routine exceptions.
  • Document key events and escalate issues when necessary.
  • Run and distribute reports according to defined processes.
Requirements:
  • 1+ years of experience in customer service and/or administration.
  • Experience handling invoices or other forms of payments.
  • Experience in logistics or supply chain management.
  • Proficiency in English at C1 level.
  • Fluent Polish.
Preferred Qualifications:
  • Familiarity with transportation.
About Us:

C.H. Robinson is a global leader in third-party logistics (3PL), providing integrated logistics solutions to help our customers succeed in today's complex global market.

What We Offer:
  • A competitive salary range of $65,000 - $85,000 per year, depending on location and experience.
  • A fun, open, and inclusive workplace that encourages innovative thinking.
  • Possibility to develop your language skills in our multilingual offices.
  • Opportunities for professional growth with access to training platforms like Percipio and GoFluent.
  • Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment.
  • Flexible work arrangements to support a healthy work-life balance.


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