Commercial Relationship Manager

4 tygodni temu


Warszawa, Mazovia, Polska Estée Lauder Companies Pełny etat
Key Account Manager (with Ukrainian/Russian)Description

The Key Account Manager is assigned to the Commercial Team to oversee particular retailers and represent all ELC brands. This role involves sales planning and managing the full commercial relationship between ELC and the retailer's buying department. Key responsibilities include sell-in, agreeing on branded coop advertising plans, and stock management.

Key account management involves actively developing business growth within the Pure Player channel with assigned clients, delivering retail sales, net sales, meeting profitability and operational targets on a yearly, quarterly, and monthly basis.

The role requires creating clients' strategies, contributing to local (Central Europe) and Regional (EMEA) Digital Commerce strategy and planning. It also involves effectively leading internal discussions with key stakeholders (brand marketing, digital marketing, finance, supply chain) to meet organizational targets.

The Key Account Manager builds a close relationship with the retailer and its key buyer(s). They serve as the point of contact to the retailer's buying department and execute different brand strategies with the retailer.

The role drives and develops ELC's market share with the retailer. It also involves thinking both branded and corporate, leveraging scale across brands where it makes sense. The Key Account Manager takes an active part in monthly net sales estimates prepared and delivered by the Commercial Director.

They manage and solve issues with the retailer's buying department, explore new business opportunities together with the retailer's buying department, and manage return targets for KA and create actions in collaboration with brands.

The Key Account Manager monitors sales development (sell-in/sell-out) each month per retailer per channel. They work with Customer Service to ensure that orders are received and released in due time. The role also involves monitoring stock rotation on a monthly basis and taking action if the benchmark is not met.

The Key Account Manager takes an active part in Brand marketing and sales planning. They secure a close dialogue with Brand marketing and Sales Manager and deliver input for marketing teams to build the retailer plan across ELC brands.

Qualifications

3-5 years of experience from a similar position in or outside of the industry (preferred beauty, FMCG or fashion)
Experience in managing relationships with digitally driven clients
Strong negotiation skills proven by specific strategic results
Strong commercial background
Power-user in Excel and BI systems, general experience with MS Office
Learning agility
Ukrainian and/or Russian and English knowledge is essential
Ability to build collaborative relationships internally and externally is key
Must be highly structured and value excellence in execution.
Goal and performance driven/motivated – fights to reach NS targets



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