Logistics Ecosystem Liaison

4 tygodni temu

Warszawa, Mazovia, Polska C.H. Robinson Pełny etat
C.H. Robinson is seeking a skilled Logistics Ecosystem Liaison to join our team, specializing in ferry operations across the EU. As a key player in our ecosystem team, you will collaborate closely with ferry providers, building strong relationships and providing support on transportation and invoicing issues. You'll be the primary point of contact for carriers, ensuring smooth operations and compliance with ferries processes. Your responsibilities will include analyzing transportation routes within our network, resolving issues, and keeping all stakeholders informed with clear reporting and documentation. If you thrive in a fast-paced environment and excel at relationship management, this opportunity is for you.

Duties and Responsibilities

* Collaborate with ferry providers, building and maintaining relationships

* Support carriers with transportation issues and invoice-related concerns

* Act as the first point of contact for carriers and perform operational tasks as needed

* Ensure legal and internal compliance of the ferry process

* Analyze transportation patterns and promote ferries as an added value to the network

* Follow SOPs to meet service level agreements and resolve routine exceptions

* Document key events and escalate issues when necessary

* Run and distribute reports according to defined processes

* Build collaborative relationships internally and externally

Qualifications

* 1+ years of experience in customer service and/or administration

* Experience handling invoices or other forms of payments

* Proficiency in English at C1 level

* Strong decision-making and problem-solving skills

* Strong understanding of customer service operations

* Proven ability to make sound decisions and exercise good judgment

* Excellent communication and interpersonal skills

* Ability to work independently with minimal supervision (manager based in a different European location)

Preferred

* Experience in logistics or supply chain management

* Familiarity with transportation

* Fluency in Polish

What We Offer

* Real opportunities to grow your talent in a fast-moving, global organization

* A fun, open, and inclusive workplace that encourages innovative thinking

* Possibility to develop your language skills in our multilingual offices

* Opportunities for professional growth with access to training platforms like Percipio and GoFluent

* Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment

* Flexible work arrangements to support a healthy work-life balance

If you're a motivated and detail-oriented individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.

At C.H. Robinson, we're committed to building a diverse and inclusive workplace where all employees feel they belong. We welcome applications from candidates who meet the qualifications and are eager to contribute to our team's success.

  • Global Carrier Ecosystem Liaison

    3 tygodni temu

    Warszawa, Mazovia, Polska C.H. Robinson Pełny etat

    At C.H. Robinson, we are seeking a skilled Global Carrier Ecosystem Liaison to join our team. This role will involve close collaboration with ferry providers to build strong relationships and provide support on transportation and invoicing issues.The successful candidate will act as the primary point of contact for carriers, ensuring smooth operations and...

  • Customer Service Liaison

    3 tygodni temu

    Warszawa, Mazovia, Polska RDM Group Pełny etat

    Job Title: Customer Service SpecialistRDM Group, a leading producer of recycled cartonboard, seeks a Customer Service Liaison in Warsaw, Poland to serve France/Benelux, UK and DACH e CEE Markets.This role involves acting as a central point of contact between customers and internal services (Production, Logistics, Accounting, Quality), providing timely and...

  • Customer Service Liaison

    4 tygodni temu

    Warszawa, Mazovia, Polska RDM Group Pełny etat

    Job Title: Customer Service LiaisonRDM Group, a leading producer in the recycled cartonboard business, is seeking a Customer Service Liaison in Warsaw, Poland to support France/Benelux, UK and DACH e CEE Markets.This role will act as a central point of contact between customers and internal services, ensuring seamless communication and collaboration.Key...

  • Freight Ecosystem Relationship Manager

    4 dni temu

    Warszawa, Mazovia, Polska C.H. Robinson Pełny etat

    Job SummaryWe are seeking a skilled Freight Ecosystem Relationship Manager to join our team at C.H. Robinson.About the RoleThis is an exciting opportunity to build strong relationships with ferry providers, ensuring smooth operations and compliance with ferries processes.Responsibilities:Collaborate with ferry providers, building and maintaining...

  • EU Ferry Operations Liaison

    6 dni temu

    Warszawa, Mazovia, Polska C.H. Robinson Pełny etat

    About the RoleC.H. Robinson is seeking a skilled professional to fill the role of EU Ferry Operations Liaison, focusing on ferry operations across the European Union.ResponsibilitiesCollaborate with ferry providers to build and maintain strong relationships.Support carriers with transportation issues and invoice-related concerns.Act as the primary point of...

  • Customer Service Liaison

    4 tygodni temu

    Warszawa, Mazovia, Polska RDM Group Pełny etat

    Job Description:RDM Group, a leading producer in the recycled cartonboard business, is seeking a Customer Service Liaison in Warsaw, Poland to serve France/Benelux, UK, and DACH e CEE Markets.This role involves acting as a central point of contact between customers and internal services, including Production, Logistics, Accounting, and Quality.Key...

  • Customer Service Liaison

    2 tygodni temu

    Warszawa, Mazovia, Polska RDM Group Pełny etat

    Job description: RDM Group, a leading producer in the recycled cartonboard business, is seeking a Customer Service Liaison in Warsaw, Poland to serve customers across France/Benelux, UK, and DACH/CEE markets.This role involves acting as a central point of contact between customers and internal services, including Production, Logistics, Accounting, and...

  • Carrier Ecosystem Operations Specialist

    4 tygodni temu

    Warszawa, Mazovia, Polska C.H. Robinson Pełny etat

    C.H. Robinson is seeking a skilled Carrier Ecosystem Operations Specialist to join our team, focusing on ferry operations across the EU.In this role, you will collaborate closely with ferry providers, building strong relationships and providing support on transportation and invoicing issues. You will be the primary point of contact for carriers, ensuring...

  • Technical Lead for CargoWise One Ecosystem

    1 dzień temu

    Warszawa, Mazovia, Polska DSV Pełny etat

    About the RoleWe are seeking a highly skilled Technical Lead to oversee the efficiency, scalability, and security of our CargoWise One ecosystem. As the Deputy Service Owner, you will be responsible for maintaining the solution design document, ensuring alignment with Enterprise Architecture requirements.Key ResponsibilitiesMaintain and update the solution...

  • Senior Client Liaison

    2 tygodni temu

    Warszawa, Mazovia, Polska Dragon Rouge Pełny etat

    Role Overview:We are seeking an Account Executive to join our Warsaw team. As an Account Executive, you will be responsible for managing client relationships and acting as a liaison between clients and internal teams.Key Responsibilities:– Assist the Client Director in managing client relationships and ensuring seamless execution of client projects.–...

  • Service Delivery Manager

    3 tygodni temu

    Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etat

    Job Description:We are seeking a skilled IT Infrastructure Manager to join our team at GXO Logistics, Inc. As an IT Infrastructure Manager, you will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting as a...

  • IT Service Delivery Lead

    3 tygodni temu

    Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etat

    Job SummaryWe are seeking an exceptional IT Service Delivery Manager to join our team at GXO Logistics, Inc. This role is responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting as a service interface between the...

  • Logistics Talent Acquisition Specialist

    3 dni temu

    Warszawa, Mazovia, Polska Maersk Pełny etat

    About MaerskMaersk is a global leader in integrated logistics, pioneering innovative solutions for over a century. Our mission is to redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.About the RoleWe are seeking an experienced Talent Acquisition Specialist to join our HR Operations team in Europe....

  • IT Service Delivery Manager

    4 tygodni temu

    Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etat

    Job SummaryWe are seeking an experienced IT Service Delivery Manager to join our team at GXO Logistics, Inc. The successful candidate will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting as a service...

  • IT Service Delivery Manager

    4 tygodni temu

    Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etat

    Job Summary:We are seeking an experienced IT Service Delivery Manager to join our team at GXO Logistics, Inc. As a key member of our IT department, you will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as third-parties and acting...

  • Service Delivery Manager

    1 miesiąc temu

    Warszawa, Mazovia, Polska GXO Logistics, Inc. Pełny etat

    Job Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team at GXO Logistics, Inc. As a Service Delivery Manager, you will be responsible for ensuring the quality of IT services meets the needs of the business, supporting the management of the delivery of services from internal resources as well as...

  • Product Manager

    1 miesiąc temu

    Warszawa, Mazovia, Polska Allegro sp. z o.o. Pełny etat

    About the RoleWe are seeking a highly skilled Product Manager to join our team at Allegro sp. z o.o. in the DEX (Delivery Experience) Engine domain. As a Product Manager, you will be responsible for driving the development of innovative, data-driven solutions to improve logistics performance.Key ResponsibilitiesCollaborate with stakeholders to understand and...

  • Senior Quality Assurance Specialist

    16 godzin temu

    Warszawa, Mazovia, Polska dbschenker Pełny etat

    **About dbschenker**dbschenker is a leading logistics company that requires skilled professionals to ensure the quality and reliability of its complex ecosystem.

  • Customer Service Liaison

    1 miesiąc temu

    Warszawa, Mazovia, Polska RDM Group Pełny etat

    Job Title: Customer Service SpecialistRDM Group, a leading producer in the recycled cartonboard business, is seeking a skilled professional to fill a key role in our Warsaw, Poland office.This position will serve as a central point of contact between customers and internal services, ensuring seamless communication and timely resolution of customer...

  • Senior Administrative Coordinator for Asset Management

    3 tygodni temu

    Warszawa, Mazovia, Polska Mapletree Pełny etat

    This role involves providing administrative support to the Asset Management Team while working closely with the receptionist. Key responsibilities include supporting team members and colleagues, conducting research and data gathering, scheduling appointments and meetings, coordinating logistics, and facilitating communication between departments.Job...