Global Benefits Manager

4 tygodni temu

Warszawa, Mazovia, Polska PL009 Mercer Services Poland Sp. z o.o. Pełny etat

About Mercer Services Poland

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Mercer Services Poland is a leading provider of benefits management solutions, offering a dynamic and global work environment.

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Job Description:

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We are seeking a highly skilled Global Benefits Manager to join our team in Warsaw. As a key member of our Global Benefits Management (GBM) team, you will play a crucial role in managing insurable benefits for multinational clients. Your primary responsibilities will include executing account management, providing operational and analytical support, and collaborating with internal and external teams to ensure seamless delivery of GBM arrangements and policy renewals.

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Key Responsibilities:

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  • Manage a portfolio of multinational clients, ensuring excellent customer loyalty and satisfaction as well as supporting client retention">
  • Have a clear understanding of clients' priorities and actively coordinate and communicate across teams to ensure successful client delivery and management of global benefits in line with clients' guidelines">
  • Manage clients' insurable benefits on a daily basis, support implementation process, ensure key activities are completed on time, and with high-quality data, ensure internal and external teams are aligned">
  • Serve as the day-to-day point of contact for multinational clients and internal teams, such as brokers, regarding clients' deliverables and provide guidance to internal teams and clients">
  • Manage delivery and materials to clients, present results during client meetings">
  • Conduct regular status update calls with clients, including reporting on renewal activities">
  • Provide renewal directions/compile project timelines">
  • Outline data/reporting expectations and serve as a first point of contact for internal/external escalations">
  • Peer review benefits data and send deliverables to clients">
  • Support local and global teams as well as sales opportunities">
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Requirements:

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To be successful in this role, you will need:

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  • Client-facing experience">
  • Exceptional strong organizational and coordination skills">
  • Project management skills with the ability to prioritize and manage multiple tasks in a demanding work environment">
  • Ability to build and sustain strong relationships with clients and internal stakeholders">
  • Good analytical skills and a strong attention to detail">
  • Strong oral and written communication as well as presentation skills">
  • Experience in process building, best practices, and/or efficiency projects">
  • Team player combined with the ability to work independently with minimal supervision">
  • Excellent command of spoken and written English">
  • Proficient with MS Office and general ease with different systems (ability to perform analysis in Excel and preparing PowerPoint)">
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What We Offer:

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In return for your expertise, we offer a competitive salary range of €55,000 - €65,000 per annum, depending on experience, plus a range of benefits including:

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  • A comprehensive private health care package">
  • A flexible and hybrid working model">
  • Attractive benefits package (including prepaid restaurant or shopping card topped up every month, prepaid sports & culture card or a Multisport card; language course co-financing, unlimited access to online learning platform, retirement plan)">
  • Business casual dress code">
  • Integration and wellbeing events">
  • A comfortable office in Warsaw city center (Al. Jerozolimskie 98, Pl. Zawiszy area)">
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About the Role:

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This is an exciting opportunity to join a dynamic and truly global team, working on challenging projects that drive business growth and innovation. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.

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Apply Now:

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Please submit your application, including your CV and cover letter, to our recruitment team.

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