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Global Customer Service Representative with German Fluency
1 tydzień temu
We are looking for a talented Global Customer Service Representative with German fluency to join our team at Tomasz Rutkowski Solo Law Firm.
In this role, you will be responsible for:
- Managing customer relationships and resolving issues efficiently
- Providing expert advice and guidance to clients using German language skills
- Ensuring seamless customer experience through accurate and timely delivery
- Updating data in our system to maintain high-quality customer service
- Processing customer claims and resolving disputes effectively
- Collaborating with other teams to achieve business objectives
To succeed in this role, you will need:
- A minimum of 3 years of experience in a similar position
- English and German knowledge (minimum B2+ level)
- Very good knowledge of MS Excel and SAP systems
- Data and analytical skills to drive business growth
We offer a range of benefits, including:
- Private medical care and insurance benefits
- Sports card and bonuses for outstanding performance
- Hybrid work arrangements to balance work and life