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Global Customer Service Representative with German Fluency

1 tydzień temu


Warszawa, Mazovia, Polska Tomasz Rutkowski Solo Law Firm Pełny etat

We are looking for a talented Global Customer Service Representative with German fluency to join our team at Tomasz Rutkowski Solo Law Firm.

In this role, you will be responsible for:

  • Managing customer relationships and resolving issues efficiently
  • Providing expert advice and guidance to clients using German language skills
  • Ensuring seamless customer experience through accurate and timely delivery
  • Updating data in our system to maintain high-quality customer service
  • Processing customer claims and resolving disputes effectively
  • Collaborating with other teams to achieve business objectives

To succeed in this role, you will need:

  • A minimum of 3 years of experience in a similar position
  • English and German knowledge (minimum B2+ level)
  • Very good knowledge of MS Excel and SAP systems
  • Data and analytical skills to drive business growth

We offer a range of benefits, including:

  • Private medical care and insurance benefits
  • Sports card and bonuses for outstanding performance
  • Hybrid work arrangements to balance work and life