Aktualne oferty pracy związane z Customer Support Professional - Wrocław, Województwo dolnośląskie - TN Poland
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Customer Support Specialist with German
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Customer Support Professional
2 tygodni temu
Job Title: Customer Support Representative Polish/English and German
About the RoleWe are seeking a highly skilled customer support representative to join our team at OVHcloud.
The ideal candidate will have excellent communication skills, be fluent in Polish, English, and German, and possess a strong ability to diagnose and resolve technical issues related to billing and administrative matters.
- Be the primary point of contact for customers worldwide
- Listen and empathize with customers, identify and resolve their problems
- Participate in defined projects and missions
- Promote the image of OVHcloud as a company with expertise and excellent customer support
The successful candidate will be responsible for:
- Providing exceptional customer service via various channels
- Collaborating with internal teams to resolve complex issues
- Developing and maintaining knowledge of OVHcloud's products and services
- Staying up-to-date with industry trends and best practices
In six months, the candidate should become independent in troubleshooting standard issues and understand the company product portfolio. In one year, they should provide nuanced resolutions and develop technical skills through dedicated training programs.
