German HR Operations Specialist

4 tygodni temu


Wrocław, Województwo dolnośląskie, Polska HTH Recruitment Pełny etat

Job Title: German HR Operations Specialist

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About the Company: HTH Recruitment is a leading recruitment agency specializing in HR operations. Our team is dedicated to finding top talent for our clients.

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Job Description: We are seeking an experienced HR Operations Specialist with expertise in German to join our team. In this role, you will be responsible for ensuring seamless HR operations and providing exceptional customer service to our clients.

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Key Responsibilities:

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  • Ensure timely and accurate intake of all inquiries regarding HR operations and forward them conclusively to the parties involved.

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  • Develop and implement end-of-life solutions to disconnect and bring things to an end to access customer service expertise for detailed metrics.

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  • Track and monitor events to identify the root cause of problems and provide effective solutions.

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  • Administer HR lifecycle activities using state-of-the-art HR systems such as Workday and Service Now.

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  • Maintain knowledge information to ensure consistent customer service and provide feedback on accurate summaries.

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  • Create and maintain documentation of relevant processes and update the knowledge base with requirements.

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  • Fulfill the role of SMEs in terms of scope of competence and agency.

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  • Support the onboarding of new employees (buddy), support responsibilities, and improvements teams.

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  • Support projects assigned by the manager.

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Requirements:

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  • Minimum of 3 years of HR experience, preferably in an exploring HR environment.

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  • Advanced German (C1) and English (C1) in speaking and writing.

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  • Experience with Workday and a ticketing tool, e.g., Service Now.

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  • Very good interpersonal and communication skills tailored to the client.

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  • Demonstrated effectiveness in solving problems effectively.

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  • Documentation proficiency to record results of case management inquiries and escalations system.

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  • Ability to have insight into fashionable and must-have knowledge base to ensure legal compliance.

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  • Application of procedural and regulatory compliance.

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  • Experience in drafting and preparing documentation of process (SOP).

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  • Bachelor's/Master's degree in Human Resources, Management, Human Relations, or related field discipline.

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  • Experience in cooperation with the Works Council.

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Benefits:

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  • Competitive salary: €55,000 - €65,000 per year.

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  • Opportunities for career growth and professional development.

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  • Collaborative and dynamic work environment.

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About You: As an HR Operations Specialist with German expertise, you will possess excellent communication and problem-solving skills. You will have a strong understanding of HR operations and a proven track record of delivering results.

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How to Apply: If you are a motivated and detail-oriented individual with a passion for HR operations, please submit your application.



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