Consumer Experience Transformation Specialist

2 dni temu

Kraków, Polska Antal Sp. z o.o. Pełny etat

We are seeking a highly motivated professional to shape and optimize the Direct-to-Consumer (D2C) Accounting Process within our organization and Global Business Services GBS structure.

The role focuses on leveraging the latest technological solutions, including SAP S/4HANA and new payment method integrations, to enhance process efficiency and accuracy.

Responsibilities:
  • Optimize and refine the D2C accounting process, utilizing cutting-edge technology and exploring new opportunities within GBS frameworks.
  • Evaluate and propose enhancements to existing processes while introducing industry best practices to streamline operations.
  • Establish and maintain SOX-compliant controls for new accounting streams, ensuring adherence to regulatory requirements.
  • Work closely with Team Lead to build a comprehensive knowledge base, improve process quality, and foster continuous improvement.
  • Act as a Subject Matter Expert (SME) and participate or lead projects aimed at optimizing AR processes, particularly in the context of technological upgrades.
  • Build and maintain effective working relationships with internal and external stakeholders to support process improvement initiatives.
  • Identify and drive opportunities for improvement and development, ensuring the AR process remains aligned with business goals and technological advancements.

Key skills required include: experience in Accounts Receivable and process improvement within a SSC environment, understanding of end-to-end D2C process (E-Commerce & Retail), knowledge of SAP, familiarity with SOX compliance and controls, demonstrated ability to lead or participate in cross-functional projects, excellent communication and stakeholder management skills, and ability to identify and implement process improvements and best practices.

We offer an attractive salary ranging from PLN 80,000 to PLN 120,000 per year, along with comprehensive training to ensure success in your role, a wide range of e-learning trainings, long-term, stable employment, career and development individual plan, remote work options, flexible working hours/home office, bicycle parking and carpooling options. Our company values innovation, teamwork, and customer satisfaction, making us an ideal workplace for individuals who share these values.

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