Strategic Operations Director

1 tydzień temu

Łódź, Łódź Voivodeship, Polska Gear Inc Pełny etat

Gear Inc. is seeking a highly skilled Operations Manager to oversee the smooth execution of our operations.

The ideal candidate will possess strong leadership skills, a keen eye for process optimization, and a proven track record of successfully managing complex operations.

Main Responsibilities:

  • Manage program operations and KPIs set by the client, including Quality Efficiencies, Staffing, and Service Level;
  • Collaborate effectively with team members and co-managers to resolve issues and drive continuous improvement;
  • Communicate daily with the client to align expectations;
  • Host regular business reviews to present operational performance and address concerns;
  • Manage program daily and monthly operating metrics within budgeted expense parameters;
  • Develop and manage employee productivity goals against departmental standards;
  • Produce monthly operating reports detailing center activity, trend analysis, and special projects;
  • Coordinate with Site Senior Manager on Human Resource recruiting, training, development, and retention.

Job Requirements:

  • At least 2 years of experience as an Operations Manager or equivalent role in a BPO setup;
  • Managed at least 80-100 staff across multiple lines of business;
  • Excellent verbal and written communication skills in English;
  • Proven track record of meeting and delivering targets and commitments;
  • Proficient in Google Suite and online collaboration tools;
  • Capable of building productive business relationships with clients;
  • Strong organizational, managerial, critical thinking, creative thinking, problem-solving, decision-making, and analytical skills;
  • Willing to work on public holidays and shifting schedules, including night shifts when needed.

  • Operations Director

    1 tydzień temu

    Łódź, Łódź Voivodeship, Polska SCOUTER Pełny etat

    At Scouter, we are seeking an experienced Operations Director to lead our BPO operations and drive excellence in our global client accounts.Key Responsibilities:Manage day-to-day BPO operations across multiple client accounts.Lead and develop a high-performing team.Implement strategies to enhance efficiency and client satisfaction.Monitor KPIs and drive...

  • Strategic Operations Manager

    6 dni temu

    Łódź, Łódź Voivodeship, Polska Gear Inc Pełny etat

    Gear Inc. is seeking a Strategic Operations Manager to play a pivotal role in ensuring smooth workflows and optimizing resource allocation. The ideal candidate is a strategic thinker with strong leadership skills, a keen eye for process optimization, and a proven track record of successfully managing complex operations.Key Responsibilities:Supervise and...

  • Wind Operations Director

    1 tydzień temu

    Łódź, Łódź Voivodeship, Polska Michael Page Pełny etat

    Wind Operations DirectorMichael Page is seeking a highly skilled Wind Operations Director to lead our O&M wind projects. The ideal candidate will have several years of experience in a similar role or in an operational position, with expertise in mechanical equipment and higher education in technical mechanics, mechatronics, or electrical engineering.Key...

  • Strategic Finance Director

    2 dni temu

    Łódź, Łódź Voivodeship, Polska McCormick & Company, Inc. Pełny etat

    Job Summary:We are seeking a highly skilled and experienced Senior Director of Global Supply Chain Finance to join our team at McCormick. As a key member of our finance leadership team, you will be responsible for providing strategic financial guidance and support to our global supply chain operations.Main Responsibilities:Lead and manage the production of...

  • Wind Operations and Maintenance Director

    6 dni temu

    Łódź, Łódź Voivodeship, Polska Michael Page Pełny etat

    Wind Operations and Maintenance DirectorAt Michael Page, we are seeking a highly skilled Wind Operations and Maintenance Director to lead our O&M team in the wind energy sector. As a key member of our organization, you will be responsible for developing and managing core processes, crafting a growth strategy, and leading negotiations with subcontractors and...

  • Strategic Operations Leader

    6 dni temu

    Łódź, Łódź Voivodeship, Polska Gear Inc Pełny etat

    Gear Inc. is seeking a highly skilled Operations Manager to lead our team.The ideal candidate will be a strategic thinker with strong leadership skills, a keen eye for process optimization, and a proven track record of successfully managing complex operations.Main Responsibilities:Overall in charge of managing program operations and KPIs set by the client,...

  • Operations Director

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska SCOUTER Pełny etat

    Lead Operations and Drive Excellence at ScouterScouter, a leading global BPO company, is seeking an experienced Operations Manager to lead our operations in Lodtz. As a key member of our team, you will be responsible for managing day-to-day BPO operations across multiple client accounts, leading and developing a high-performing team, and implementing...

  • Medical Director

    1 tydzień temu

    Łódź, Łódź Voivodeship, Polska Pharmiweb Pełny etat

    Medical Director Role OverviewAt Pharmiweb, we're seeking a highly skilled Medical Director to drive medical initiatives within our project teams. As a Medical Director, you'll play a pivotal role in guiding strategic direction and decision-making processes, leveraging your expertise to inform project development.Key Responsibilities:Providing strategic...

  • Wind Operations Manager

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska Michael Page Pełny etat

    Wind Operations DirectorJoin Michael Page, a leading recruitment agency, in our mission to find the best talent for our clients. We are currently seeking a highly skilled Wind Operations Director to lead our O&M team in Poland.About the RoleWe are looking for a seasoned professional with a strong background in wind energy operations and maintenance. As a...

  • Global Specification Director

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska McCormick & Company, Inc. Pełny etat

    Job Title: Global Specification DirectorJob Summary:The Global Specification Director is a strategic leader responsible for developing and executing strategies for Raw Material Data, Customer Technical Services & Specification Team Day 2-day operations. This role leads large-scale cross-functional & cross-regional initiatives to deliver a strong result that...

  • Senior Director, Global Supply Chain Finance Leader

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska McCormick & Company Pełny etat

    Job Title: Senior Director, Global Supply Chain FinanceAbout the Role:We are seeking a highly experienced Senior Director, Global Supply Chain Finance to join our team at McCormick & Company. As a key member of our finance leadership team, you will be responsible for leading the finance function for our global supply chain operations.Key...

  • Finance Director UK Logistics

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska McCormick & Company Pełny etat

    Finance Director UK LogisticsKey ResponsibilitiesProvide financial reporting, analysis, and forecasting for the UK clusterCollaborate with the UK Distribution Center Director and commercial finance team to deliver insightful performance analysis and recommendationsEnsure robust financial oversight and control, identifying and communicating risks and...

  • Business Operations Specialist

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska Flint Group Polska Sp. z o.o. Pełny etat

    Business Support CoordinatorWe are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at Flint Group Polska Sp. z o.o. in Łódź. As a key member of our commercial team, you will provide essential support to our Commercial Director and team, ensuring seamless daily operations and contributing to the company's...

  • Senior Director, Global Supply Chain Finance Leader

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska McCormick & Company Pełny etat

    Job Title: Senior Director, Global Supply Chain FinanceMcCormick & Company is seeking a highly skilled Senior Director, Global Supply Chain Finance to lead our finance team and drive strategic decision-making. As a key business partner to the commercial and sales teams, you will be responsible for facilitating actionable insights and sound decision-making to...

  • Global Specification Director

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska McCormick Pełny etat

    Job Title: Global Specification DirectorMcCormick is seeking a highly skilled and experienced Global Specification Director to lead our team in developing and executing strategies for raw material data, customer technical services, and specification team operations.Main Responsibilities:Manage and oversee the Global Specification Team, including raw...

  • Global Accounts Director

    1 tydzień temu

    Łódź, Łódź Voivodeship, Polska Barry Callebaut Pełny etat

    About the Role:We are seeking a highly skilled Global Accounts Director to lead our strategic partnerships and customer relationships in the CE cluster. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and ensuring seamless execution of global/regional...

  • Global Specification Director

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska McCormick Pełny etat

    Job Title: Global Specification DirectorMcCormick is seeking a highly skilled Global Specification Director to lead our team in developing and executing strategies for Raw Material Data, Customer Technical Services & Specification Team Day 2-day operations.Main Responsibilities:Manage and oversee the Global Specification Team, including raw material,...

  • Global Accounts Director

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska Barry Callebaut Pełny etat

    Job Title: Global Accounts DirectorAt Barry Callebaut, we are seeking a highly skilled and experienced Global Accounts Director to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and ensuring customer satisfaction.About the Role:Develop...

  • Global Regulatory Compliance Director

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska McCormick & Company Pełny etat

    Job Title: Global Regulatory Compliance DirectorThe Global Regulatory Compliance Director is a key leadership role responsible for developing and executing strategic plans for regulatory compliance across EMEA and NA regions. This position leads large-scale cross-regional initiatives to deliver exceptional results, ensuring a best-in-class internal and...

  • Strategic Business Partner

    2 tygodni temu

    Łódź, Łódź Voivodeship, Polska Takeda Pełny etat

    About the RoleWe are seeking a highly skilled Strategic Business Partner - Finance to join our team at Takeda Business Solutions. As a key member of our Global Finance function, you will play a vital role in ensuring the business stakeholder's vision, goals, and strategy are aligned with and integrated into our strategies, plans, and activities to generate...