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Experience Coordinator

1 tydzień temu

Warszawa, Mazovia, Polska Rutkowski Pełny etat

We are looking for a talented Experience Coordinator to join our team at Rutkowski. As an Experience Coordinator, you will be responsible for delivering exceptional student experiences in Poland. This is a temporary employment opportunity that requires immediate start and commitment for two months.

Key Responsibilities:
  • Manage all student inquiries from various platforms in a timely manner, ensuring seamless communication and maintaining accurate records.
  • Organize campus visits and tours, both in-person and virtual, to showcase the best of our student housing experience.
  • Nurture relationships with students and parents, providing top-notch customer service and resolving any queries or concerns promptly.
  • Develop and execute sales strategies to drive revenue growth, leveraging your expertise in identifying opportunities and closing deals.
  • Utilize CRM systems to track sales activities, provide insightful feedback on process improvements, and enhance overall performance.
  • Respond to live chat and social media inquiries efficiently, ensuring timely and accurate resolutions.
  • Promote student satisfaction by collaborating with the Marketing team to refine website content based on student feedback.
  • Conduct market research to stay ahead of trends, analyze competitor strategies, and uncover new opportunities for growth.
  • Translate marketing materials from English to Polish, maintaining the company's tone and brand messaging consistency.
Requirements:
  • A proven sales background, preferably in Student Accommodation or Hospitality.
  • The ability to build trust and rapport with others quickly.
  • Experience in Social Media and its effective utilization.
  • Outstanding communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Great multitasking abilities, with attention to detail.
  • Proficiency in Polish and English languages.