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Life Science Service Delivery Expert
1 tydzień temu
This is an exciting opportunity for a skilled Life Science Service Delivery Expert to join our dynamic team. As a key member of the Customer Experience Centre (CEC) team, you'll be responsible for delivering high-quality service and resolving customer inquiries effectively.
Role Overview: You'll work collaboratively with various stakeholders to ensure a seamless customer experience across multiple channels. Your responsibilities will include providing outstanding customer service, resolving queries at the first point of contact, and monitoring unresolved inquiries.
Required Skills and Qualifications:
- Strong communication skills and the ability to interact confidently with customers.
- A proactive mindset with a commitment to continuous improvement.
- Resilience in managing fluctuating workloads.
- A collaborative spirit and a 'one team' approach to service delivery.
Why Join Us? In addition to an exciting role, we offer a fantastic benefits package that includes:
- Weekly pay every Friday.
- Easy timesheet accessibility with mobile support.
- Up to 29 days annual leave.
- Discounts at major retailers and over 150 high street stores.
- Free eye-care vouchers and discounts for VDU glasses.
- Access to well-being platforms.
- FREE access to LinkedIn Learning courses (thousands of courses available).
- Temp of the Month awards to celebrate your hard work.
- A dedicated consultant to support your job search and provide expert interview tips.
