IT Service Delivery Manager
3 tygodni temu
Job Overview
We are seeking a highly skilled IT Service Delivery Manager to join our team at Randstad Polska.
Key Responsibilities
- IT Security, back-up and recovery
- IT Support and maintenance of SAAS applications and related infrastructure
- Monitor and report environments health and statistic details to relevant stakeholders
- Create productive relationships with end users to ensure timely and efficient resolution of incidents and problems
- Work closely with Solution Experts and other IT team members to support operations and process improvements
- Create and maintain documentation/procedures to ensure support and maintenance of SaaS systems
- Perform other responsibilities and duties as requested
Requirements
- Min. 3 years of experience in IT environment (preferably IT Financial Systems)
- Fluency in English
- Analytical skills
- Experience in writing technical and support documentation
- Working knowledge of collaboration tools
- Able to understand both IT and Business point of view
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