International Logistics Coordinator with Customer Focus
4 dni temu
We are seeking an International Logistics Coordinator with Customer Focus, to join our team in Krakow. As a key member of our logistics team, you will be responsible for managing customer accounts, reviewing contracts and entering them into the SAP system, accelerating or prioritizing orders upon request, handling requests for quotations, processing customer returns, investigating credit and debit inquiries, and issuing credit/debit as needed.
In this role, you will conduct regular reviews with your account base to discuss on-time delivery, backlog, and other support issues. You will also review, act on, and issue all relevant order-related reports. Additionally, you will address technical inquiries from customers by utilizing the intranet technical reference and providing alternative solutions using available resources. You will proactively follow up on quotations to ensure timely resolution.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively interact with customers, company sales and service representatives. They will possess strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
This is a full-time position with a hybrid work model, requiring 1 day per week at our office in Krakow. We offer comprehensive training to ensure success in this role, as well as opportunities for professional development and career growth. The salary for this position is estimated to be around $45,000-$60,000 per year, depending on experience.
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