HR Business Partner Specialist

2 dni temu


Katowice, Silesia, Polska ING Pełny etat
About ING

We are a global financial institution dedicated to empowering our customers and contributing to the well-being of society. Our mission is to empower people to stay ahead in life by being a leader in innovation and new technologies.

Job Summary

We are seeking an experienced HR Services Specialist with Dutch to join our team. As an HR Business Partner, you will be responsible for providing HR-related support to our employees, managers, and business partners.

Key Responsibilities
  1. Act as a contact person for HR-related queries and provide advice based on labor law provisions and ING's policies.

  2. Take care of administrative tasks for colleagues joining, leaving, or changing jobs within the ING Group.

  3. Maintain employee data, create contracts, and other HR documentation.

  4. Handle employee inquiries and support managers in their tasks.

  5. Maintain the knowledge base for employees and managers.

  6. Train new team members.

  7. Assist in implementing policies, procedures, or systems.

Requirements
  • 1 year of working experience in a Shared Services environment, preferably with HR processes or Customer Service.

  • Very good English + Dutch (B2+/C1), both speaking and writing.

  • Experience in cooperation and building positive relationships with external/internal business partners.

  • Excellent communication skills, readiness to learn, and collaborate.

  • Strong people and client orientation.

  • Ability to identify bottlenecks and propose improvements in the process.

  • Ability to work in an international and multicultural environment.

Preferred Qualifications
  • Experience in transition activities: preparation/review of documentation, process & tools setup.

  • Expertise in agile, operational management, quality management, and risk.

  • Curious to continuously improve in an agile way.

  • Experience in working with Workday, ServiceNow, MS Office.

  • Knowledge of Belgian labor law.


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