Shared Services HR Coordinator

2 dni temu


Katowice, Silesia, Polska ING Pełny etat
About Us

We are ING, a global financial institution dedicated to empowering our customers and contributing to the well-being of society. Our mission is to empower people to stay ahead in life by being a leader in innovation and new technologies.

Job Title

HR Services Specialist with Dutch

Key Responsibilities
  1. Provide HR-related support to employees, managers, and business partners.

  2. Take care of administrative tasks related to employee movements.

  3. Maintain employee data and create HR documentation.

  4. Handle employee inquiries and support managers.

  5. Maintain the knowledge base for employees and managers.

  6. Train new team members.

  7. Assist in implementing policies, procedures, or systems.

Requirements
  • 1 year of experience in a Shared Services environment, preferably with HR processes or Customer Service.

  • Very good English + Dutch language skills (B2+/C1).

  • Experience in building relationships with business partners.

  • Excellent communication skills and willingness to learn.

  • Strong people and client orientation.

  • Ability to analyze processes and propose improvements.

  • Ability to work in a multicultural environment.

Preferred Qualifications
  • Experience in transition activities: preparation/review of documentation, process & tools setup.

  • Expertise in agile management, quality management, and risk.

  • Curious to continuously improve in an agile way.

  • Experience in working with Workday, ServiceNow, MS Office.

  • Knowledge of Belgian labor law.



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