Dutch Speaking HR Operations Expert

2 dni temu


Katowice, Silesia, Polska ING Pełny etat
About ING

We are a global financial institution dedicated to empowering our customers and contributing to the well-being of society. Our mission is to empower people to stay ahead in life by being a leader in innovation and new technologies.

Job Summary

We are seeking an experienced HR Services Specialist with Dutch to join our team. As an HR Business Partner, you will be responsible for providing HR-related support to our employees, managers, and business partners.

Responsibilities
  1. You will act as a contact person for HR-related queries and provide advice based on labor law provisions and ING's policies.

  2. You will take care of administrative tasks for colleagues joining, leaving, or changing jobs within the ING Group.

  3. You will maintain employee data, create contracts, and other HR documentation.

  4. You will handle employee inquiries and support managers in their tasks.

  5. You will maintain the knowledge base for employees and managers.

  6. You will train new team members.

  7. You will assist in implementing policies, procedures, or systems.

Requirements
  • Experience in a Shared Services environment, preferably with HR processes or Customer Service.

  • Good English and Dutch language skills (B2+/C1).

  • Experience in building relationships with business partners.

  • Excellent communication skills and willingness to learn.

  • Strong people and client orientation.

  • Ability to analyze processes and propose improvements.

  • Ability to work in a multicultural environment.

Additional Requirements
  • Experience in transition activities: preparation/review of documentation, process & tools setup.

  • Expertise in agile management, quality management, and risk.

  • Curious to continuously improve in an agile way.

  • Experience in working with Workday, ServiceNow, MS Office.

  • Knowledge of Belgian labor law.



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