Aktualne oferty pracy związane z Technical Support Specialist with Danish and English Expertise - Poznań, Greater Poland - Conectys
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SAP ABAP Business Analyst
3 tygodni temu
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Senior DevOps Engineer
2 miesięcy temu
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Technical Support Specialist with Danish and English Expertise
1 miesiąc temu
We are seeking a highly skilled Technical Support Specialist to join our team. As a customer-focused individual, you will be responsible for delivering exceptional support experiences to our clients.
Key Responsibilities:- Provide best-in-class customer service and resolve queries efficiently;
- Troubleshoot product or service issues by identifying the root cause and recommending effective solutions;
- Manage incoming requests from customers, ensuring prompt and thorough resolution at first contact;
- Collaborate with internal teams to address complex customer inquiries;
- Develop expertise in Microsoft Office applications, particularly Excel, to analyze data and provide insights;
- Proficiency in Danish (C1 level) and English (B2 level), both written and spoken;
- Excellent communication and problem-solving skills;
- Strong understanding of technical concepts and web-based applications;
- Ability to work independently and as part of a multicultural team;
- Familiarity with standard operating systems and office tools;
- Competitive salary package ($35,000 - $45,000 per annum);
- Opportunity to work in a dynamic, multicultural environment;
- Flexible working schedule to balance work and personal life;
- Comprehensive private medical insurance;
- Access to Multisport card for wellness activities;
- Ongoing learning programs for professional development;
This role offers a unique blend of technical and interpersonal challenges, making it an excellent opportunity for individuals who thrive in fast-paced environments.
