Customer Support Expert
2 tygodni temu
At SupportYourApp, we're on the lookout for a highly skilled Customer Support Expert to join our team. As a key member of our support squad, you'll be responsible for delivering top-notch customer service via chats and emails.
About the Role:- Provide exceptional support to our clients' customers, ensuring their needs are met with professionalism and efficiency.
- Become an expert in our client's products and services, staying up-to-date with the latest technology and trends.
- Collaborate with developers and other departments to resolve complex issues and improve overall customer satisfaction.
- Maintain accurate records and reports, using CRM systems like Salesforce or Zendesk to streamline your workflow.
We offer a flexible schedule, with shifts scheduled on a monthly basis. Enjoy working from home, surrounded by a multicultural and multilingual environment that fosters growth and development.
Requirements:- Native Chinese and English upper intermediate (B2 level) skills.
- At least 6 months of experience in a customer support role.
- Familiarity with live chats and emails, as well as analytical and research skills.
- A positive and responsible attitude, with a strong interest in crypto or stock exchange.
- A reliable laptop or computer (at least 8GB of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).
- A competitive compensation package in USD.
- Good bonuses for referring friends.
- Paid intensive training and probation.
- Work-life balance and a responsive management team interested in your growth and long-lasting cooperation.
- Greenhouse conditions for self-development, including inclusive international environments and opportunities to work fully remotely.
-
Customer Engagement Expert
1 tydzień temu
Gdańsk, Pomerania, Polska Wipro Pełny etatWe are looking for a talented Customer Engagement Expert to join our team in Poland. In this role, you will be responsible for providing technical support to clients and maintaining a high level of customer satisfaction.The ideal candidate will have experience in IT support in a global organization and proficiency in Polish and one additional language....
-
Global Customer Support Expert
6 dni temu
Gdańsk, Pomerania, Polska Swarovski Pełny etatWelcome to Swarovski, where creativity meets precision! We're searching for a skilled Multilingual Service Professional to help us deliver exceptional customer experiences. Your expertise in providing support in multiple languages will be invaluable to our global team!Your key responsibilities will include:Providing multilingual support via various channels,...
-
Global Support Expert
3 dni temu
Gdańsk, Pomerania, Polska Atlassian Pełny etatAbout Us">At Atlassian, we're passionate about empowering teams to achieve greatness. Our software solutions enable teams to collaborate seamlessly, innovate rapidly, and deliver exceptional results.">About the Role">We're searching for a seasoned Global Support Expert to join our elite support team. As a Senior Support Engineer, you'll be responsible for...
-
Technical Support Expert
5 dni temu
Gdańsk, Pomerania, Polska WIPRO IT SERVICES POLAND Sp. z o.o. Pełny etatAre you a skilled Technical Support Expert looking for a new challenge? We are seeking an experienced professional to join our team at WIPRO IT SERVICES POLAND Sp. z o.o. as a Service Desk Analyst with Polish skills.Job SummaryThis is an exciting opportunity to work as part of a dynamic team, providing technical support and resolving customer issues. The...
-
Czech Language Customer Service Expert
5 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatWe are TN Poland, a dynamic company looking for a Czech Language Customer Service Expert to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, including Agencies or Advertisers.You will work closely with our existing client database, building long-term engaged...
-
Customer Support
3 tygodni temu
Gdańsk, Pomerania, Polska Cerebre Pełny etatJoin to apply for the Customer Support role at Cerebre.About CerebreCerebre is a rapidly growing global team on a mission to digitize the physical world. Our software transforms traditional sources of engineering knowledge into accessible, usable data that supports field operations and advanced analytics.Our team is developing cutting-edge technology to make...
-
Polish and English Customer Care Expert
1 tydzień temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatWe are looking for a talented Polish and English Customer Care Expert to support our clients in Warsaw.Key Accountabilities:Deliver exceptional customer service to Finnish-speaking clients in the streaming industry.Address contract and billing inquiries in a timely manner.Provide top-notch service to both B2B and B2C clients.The successful candidate will...
-
Customer Success Expert
1 tydzień temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatAbout the JobWe are looking for a Customer Success Expert to join our team at Arrow Enterprise Computing Solutions. As part of our EMEA Education Sales Team, you will be responsible for building strong relationships with customers, developing account management plans, and providing excellent customer service.Key Responsibilities:Build strong communication &...
-
Customer Support Technician
5 dni temu
Gdańsk, Pomerania, Polska Wipro Technologies Pełny etatWipro Technologies is seeking a Customer Support Technician to join our team in Poland. The successful candidate will have a strong background in technical support and excellent communication skills.About the Position:Provide first and second-level IT support for multiple customers via mail, chat, and calls.Diagnose, troubleshoot, and resolve hardware,...
-
Customer Support Leader,
4 tygodni temu
Gdańsk, Pomerania, Polska Navtech, Inc. Pełny etatCustomer Support Leader, (Airline Operations Solutions)Customer Support Leader (Airline Operations Solutions)Are you passionate about Aviation? Do you like working with customers from all over the world? Would you like to work in a fun and exciting team?NAVBLUE, an Airbus Company is currently seeking an advanced Customer Support Leader to join our growing...
-
Sales and Customer Solutions Expert
2 tygodni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatWe are looking for a highly motivated individual to join our team as a Sales and Customer Solutions Expert.In this role, you will be responsible for delivering an exceptional customer experience and driving business growth.This position involves working closely with internal teams to resolve customer issues and build relationships with small and medium-sized...
-
Customer Support Specialist
3 tygodni temu
Gdańsk, Pomerania, Polska Inbank Pełny etatBanking is moving out of banks and becoming a part of customers' daily digital lives. Inbank's financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners to grow their businesses while end customers get to benefit from a frictionless shopping experience wherever they are. With a focus on...
-
Customer Support Team Lead
2 tygodni temu
Gdańsk, Pomerania, Polska Navtech, Inc. Pełny etatJob Description:We are seeking an experienced Customer Support Leader to join our team at Navtech, Inc.About the Role:The successful candidate will be responsible for providing technical customer support for our NAVBLUE N-Ops & Crew product and have scope to extend this to additional products in line with business needs. The Customer Support Leader is the...
-
Customer Support Knowledge Manager
4 tygodni temu
Gdańsk, Pomerania, Polska Lyreco Pełny etatCustomer Support Knowledge ManagerMain Responsibilities:Design and implement the knowledge management strategies and roadmaps to optimize the knowledge base in support of our objectives (self-service, customer and employee engagement).Grow, develop & lead a team of knowledge authors and knowledge champions.Monitor the effectiveness and efficiency of the...
-
Customer Support Specialist
5 dni temu
Gdańsk, Pomerania, Polska careersinpoland Pełny etatJob Description:We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. As a key member of our operations department, you will play a critical role in providing exceptional customer service and resolving claims efficiently.About the Role:In this position, you will be responsible for supporting customers throughout...
-
Customer Support Agent
2 dni temu
Gdańsk, Pomerania, Polska AirHelp Pełny etatCompany Overview:AirHelp is on a mission to make air travel fairer for millions of passengers affected by delayed, canceled, or overbooked flights.We're seeking a talented Customer Support Agent to join our dynamic, international team and help travelers get the compensation they deserve.Key Responsibilities:Provide exceptional customer service via email,...
-
Customer Support Knowledge Manager
2 tygodni temu
Gdańsk, Pomerania, Polska Lyreco Advantage Pełny etattechnologies-expected :- Salesforceresponsibilities :- Design and implement the knowledge management strategies and roadmaps, top optimize knowledge base in support of our objectives (self-service, customer and employee engagement)- Grow, develop & lead a team of knowledge authors and knowledge champions.- Monitoring the effectiveness and efficiency of the...
-
Helpdesk and IT Support Expert
1 tydzień temu
Gdańsk, Pomerania, Polska WIPRO IT SERVICES POLAND Sp. z o.o. Pełny etatJoin our team at WIPRO IT SERVICES POLAND Sp. z o.o. as a skilled Helpdesk and IT Support Expert.About the Position:We are looking for an experienced professional to provide technical support to our clients.The ideal candidate will have experience with ITIL framework and ITSM tools, such as ServiceNow or Jira.They will be responsible for providing clear and...
-
Customer Service Expert for IT Infrastructure
4 godzin temu
Gdańsk, Pomerania, Polska WIPRO IT SERVICES POLAND Sp. z o.o. Pełny etatAbout This OpportunityWe are seeking a skilled Technical Support Professional to join our team as a Customer Service Expert for IT Infrastructure. In this role, you will provide top-notch support to our clients, addressing their technical needs and resolving issues efficiently.Your Key ResponsibilitiesAct as the first point of contact for end-users,...
-
Technical Customer Support Specialist
2 dni temu
Gdańsk, Pomerania, Polska TN Poland Pełny etatJob Description:We are seeking an experienced Customer Service Representative with German language skills (minimum B2) to join our team at TN Poland. In this role, you will provide exceptional technical support to our clients who communicate in German. As the first point of contact for our customers, you will play a crucial role in ensuring their IT issues...