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Process Improvement Coordinator

2 tygodni temu


Warszawa, Mazovia, Polska Worldline Pełny etat
Required Skills and Qualifications
Experience in an IT environment and working knowledge of any IT process framework (e.g., ITIL, TOGAF, Devops) with ideally a certification, including hands-on experience in the implementation of IT processes based on those IT Frameworks.
Working knowledge of IT Governance (COBIT), KPI setting.
Working knowledge of P2R and O2C processes and Service excellence concepts.
Independence in action and business decision-making and autonomy in day-to-day activities.
Working experience in Project Management (PMI, Prince, etc.) and problem-solving skills.
Leadership in working with mid-and senior management, preferably in an international environment.
Ability to deep dive and deliver on process improvement (IT and Business processes).
Process and customer-minded.
Comfortable in structuring & analyzing data using PowerBI / Excel-like tools.