Roche Healthcare Professional
13 godzin temu
We are seeking a skilled Technical Support Specialist to join our team at Roche Diagnostics Office in Warsaw. As a member of our external agency team, you will work on a temporary contract basis for 18 months.
Your primary responsibilities will include:
- Responding to support requests and queries from customers and staff through digital channels, phone calls, or emails;
- Delivering technical support and configuration services for analytical instruments and systems supplied by Roche;
- Developing and conducting customer and staff training programs;
- Maintaining accurate records of all activities in the CRM system;
- Collaborating with the international team and owning individual projects and goals;
To succeed in this role, you should have:
- Familiarity with Lithuanian language (mandatory);
- A degree in a technical or medical field (highly recommended);
- Experience working with diagnostic equipment and in medical labs (an advantage);
- Excellent English communication skills (at least B1 level); and
- Possess excellent interpersonal skills, allowing effective teamwork and client interaction.
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