Roche Healthcare Professional

13 godzin temu


Warszawa, Mazovia, Polska Roche Pełny etat
About the Role

We are seeking a skilled Technical Support Specialist to join our team at Roche Diagnostics Office in Warsaw. As a member of our external agency team, you will work on a temporary contract basis for 18 months.

Your primary responsibilities will include:

  • Responding to support requests and queries from customers and staff through digital channels, phone calls, or emails;
  • Delivering technical support and configuration services for analytical instruments and systems supplied by Roche;
  • Developing and conducting customer and staff training programs;
  • Maintaining accurate records of all activities in the CRM system;
  • Collaborating with the international team and owning individual projects and goals;

To succeed in this role, you should have:

  • Familiarity with Lithuanian language (mandatory);
  • A degree in a technical or medical field (highly recommended);
  • Experience working with diagnostic equipment and in medical labs (an advantage);
  • Excellent English communication skills (at least B1 level); and
  • Possess excellent interpersonal skills, allowing effective teamwork and client interaction.


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