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Customer Service Specialist with German Language Skills
1 tydzień temu
We are looking for a dedicated and customer-focused individual to join our team as a Junior Customer Service Specialist with German language skills.
As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via email and telephone.
Your main tasks will include:
- Professional handling and processing of inquiries from our customers via email and telephone, ensuring adherence to quality standards.
- Direct cooperation with our payment team to find the best solutions for customers, support for back-office tasks.
To succeed in this role, you will need:
Very good German skills, both spoken and written - grammatically correct (min. B2 level) are a must.
You should also possess a positive attitude towards the world and people, independence in solving queries, a team-oriented approach, and openness to work fixed hours within the time window of 8:00 am - 8:00 pm and also to work on weekends.
In return, we offer a dynamic work environment, private healthcare, language classes, remote work and flexible working hours, office in the center of Wrocław, fruit Mondays, company events, and opportunities for growth and development.
We value independence, delegate responsibility, and encourage creativity and innovation.
