Service Delivery Manager with German
4 tygodni temu
Service Delivery Manager with German
Your responsibilities
- Managing various services in Germany within print industry: Installations, Moves, Add services, Change services, De-installations (IMACD)
- Planning and coordination of printer refresh rollouts
- Lead technical and non-technical teams, rectify reliability issues, monitor progress, track KPIs and manage budgets
- Manage customer escalations
Our requirements
- German min. B2 level
- Previous work experience in project management and Service Delivery, preferable in IT field/ services
- Stress resistance and Customer focus
- Very good organizational skills
- Ability to cooperate with stakeholders from various countries
- Experience in deployment will be an asset
- Technical background nice to have (especially in printing area)
What we offer
- Buddy program
- Company events
- International job opportunities
- Onboarding program
Aplikuj
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