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Leading Workforce Manager in Hybrid Environment

1 tydzień temu


Kraków, Lesser Poland TN Poland Pełny etat

This role plays a key part within the Messaging Business Management team, leading activities related to resourcing for multiple teams in a dynamic Technology environment.

Key Responsibilities:
  • Overseeing the entire 3rd party engagement process.
  • Managing resource-related activities with multiple stakeholders, both internal and external.
  • Handling the process of role allocation and creation, status reporting, and addressing key metrics.
  • Supporting cloud-related activities from a Business Management perspective.
  • Ensuring effective resource utilization and aligning resource supply with demand.
About Our Team:

The Messaging Value Stream is dedicated to delivering accurate data across various workstreams and collaborating with the broader Business Management function. This role will contribute to senior management decisions supporting the achievement of strategic objectives.

To succeed in this position, you should have proven experience in operational, workforce, planning, or financial management roles. Additionally, strong stakeholder and relationship management skills are essential. Familiarity with workforce management processes and governance, as well as knowledge of IT financial concepts (CTB/RTB, direct costs vs charges), are also required.

Required Skills and Qualifications:
  • Familiarity with tools such as Pioneer, Discover, GPDM, Clarity, HIBS, Jira, and Confluence.
  • Strong proficiency in Excel.
  • Excellent communication and interpersonal skills.
  • Able to handle tasks proactively and simplify complex data for various stakeholder levels.