Senior Vendor Care Specialist
1 tydzień temu
Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Vendor Care Specialist - Senior Process Associate - German - Remote Poland. The Vendor Care team is a special team in Accounts Payable structure, responsible for direct contact with our suppliers and stakeholders. The person on this position would be responsible for supporting the team as a specialist for the German market, sharing process knowledge among team members, and facing new challenges.
Responsibilities:
- Solving queries logged through the 'Service Now' platform
- Replying to phone calls from our suppliers
- Sharing process knowledge among the team
- Supporting others in solving queries
- Ensuring high quality of services delivered
Qualifications we seek in you:
- High school diploma or equivalent
- Knowledge of English language (at least B2) and of German language (at least on level B1)
- Proficiency in using Microsoft's programs, SAP, Service Now, Amazon Connect
- Readiness to face new challenges, willingness to support others, commitment, and professionalism
What can we offer?
- Attractive salary
- Stable job offer - employment contract
- Various trainings (initiating, soft skills)
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, Lunchpass Card, additional vacation days, biking policy)
As an Equal Opportunity Employer, we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. It is the candidate's absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
Kindly please see our Privacy Notice for Employment Candidates:
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