EMEA IT Support Specialist
1 tydzień temu
Job Description
As an EMEA IT Service Desk Agent, you will be responsible for providing highly positive outcomes for the EMEA user community by operating as a Service Desk agent and completing all IT Service Desk operations.
What We Offer
- Dynamic Work Environment: Be part of a fresh, energetic team set to redefine IT support across the EMEA region.
- Learning & Development: Continuous learning opportunities with access to the latest technologies and training programs.
- Career Advancement: Clear paths for professional growth and advancement within a global company.
- Competitive Compensation: Attractive salary package with benefits tailored for your well-being and work-life balance.
Requirements
- Exceptional communication skills, with fluency in English, German and optionally Polish.
- A strong foundation in IT fundamentals and a passion for technology.
- Experience in customer service.
- Excellent problem-solving skills and the ability to think on your feet.
- ITIL Service Management ideally v4 Foundation level or desire/aptitude to complete training.
- Ideally experience in supporting tasks within IT General Controls for User Access management, software license management, etc.
This role begins with a three-month trial period, upon successful completion, you'll move on to a one-year contract, with the potential for an indefinite contract thereafter. We understand the importance of flexibility in today's world, so we're also open to a hybrid working model. You'll have the freedom to work partially from home and partially from our office. We're all about ensuring our team can work where they're most productive and comfortable.
We're looking for a talented individual to join our team and contribute to shaping the future of IT support in the EMEA region. If you're passionate about technology and customer service, we encourage you to apply.
At Aliaxis, we're committed to building a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to our 'Growth with Purpose' strategy.
We strive to remove barriers and create equal opportunities for all applicants. If you have specific needs, please don't hesitate to let us know and we will do our best to accommodate.
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