EMEA IT Service Desk Specialist

24 godzin temu


Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etat
Job Title: EMEA IT Service Desk Agent

Job Summary

We are seeking a highly skilled and motivated IT Service Desk Agent to join our EMEA team. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our users across the EMEA region.

Key Responsibilities

  • Provide timely and effective technical support to users via phone, email, and chat.
  • Resolve IT incidents and service requests in a professional and courteous manner.
  • Collaborate with internal stakeholders to identify and resolve IT issues.
  • Stay up-to-date with the latest IT technologies and trends.
  • Participate in on-call rotations and provide after-hours support as needed.

Requirements

  • Fluency in English, German, and optional Polish.
  • Strong foundation in IT fundamentals and passion for technology.
  • Experience in customer service.
  • Excellent problem-solving skills and ability to think on your feet.
  • ITIL Service Management ideally v4 Foundation level or desire/aptitude to complete training.
  • Ideal experience in supporting tasks within IT General Controls for User Access management, software license management, etc.

What We Offer

  • Dynamic work environment with a fresh and energetic team.
  • Continuous learning opportunities with access to the latest technologies and training programs.
  • Career advancement opportunities within a global company.
  • Competitive compensation package with benefits tailored for your well-being and work-life balance.

Company Culture

Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves, and are able to bring their best ideas forward and contribute to the company's "Growth with Purpose" strategy.

We strive to remove barriers and create equal opportunities for all applicants. If you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.


  • IT Support Specialist

    7 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etat

    Job Title: EMEA IT Service Desk AgentAbout the RoleWe are seeking a highly skilled and motivated IT Service Desk Agent to join our EMEA team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our users across the region.Key ResponsibilitiesRespond to and resolve IT service desk...

  • Service Desk Specialist

    24 godzin temu


    Wrocław, Województwo dolnośląskie, Polska INCAT Sp. z o.o. Pełny etat

    Job Title: Service Desk AgentAt INCAT Sp. z o.o., we are seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing exceptional customer support and ensuring the timely resolution of technical issues.Responsibilities:Provide day-to-day support to our customers, assisting them with their...

  • Specjalista Service Desk

    24 godzin temu


    Wrocław, Województwo dolnośląskie, Polska EMC Instytut Medyczny Pełny etat

    Stanowisko: Specjalista Service DeskPentahospitals Polska, wiodąca grupa w branży medycznej, poszukuje innowacyjnej i energicznej osoby na stanowisko Specjalisty Service Desk.Odpowiedzialności:Przyjmowanie i rejestracja telefonicznych zgłoszeń od użytkowników w systemie.Bezpośrednie i zdalne wsparcie IT użytkowników w zakresie rozwiązywania...

  • Help Desk Specialist

    24 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Limango Pełny etat

    Job Title: Junior Help Desk SpecialistAbout the Role:We are seeking a highly skilled and motivated Junior Help Desk Specialist to join our team at Limango. As a Junior Help Desk Specialist, you will be responsible for providing technical support to our employees, both on-site in our Wroclaw office and remotely in our Munich office.Key...


  • Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etat

    Service Desk Agent with English and GermanAbout the RoleWe are seeking a highly skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.ResponsibilitiesProvide technical support to end users via phone,...


  • Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etat

    Service Desk Agent with English and ItalianYour responsibilitiesProvide IT support to end-users located globally, analyzing and troubleshooting application/OS problemsManage tickets in our ticketing system, monitoring timelines and SLAsCommunicate with end-users via phone, email, and chatWork 8-hour shifts in our Wrocław office, with flexibility to take...


  • Wrocław, Województwo dolnośląskie, Polska Solventum Pełny etat

    Solventum is a leading healthcare company that enables better, smarter, safer healthcare to improve lives. We are currently looking for an experienced and talented recruiter to join our EMEA Talent Acquisition team and support our business needs. As an EMEA Talent Acquisition Specialist, you will have the opportunity to tap into your curiosity and...

  • EMEA Payroll Specialist

    24 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Elsevier Sp. z o.o. Company Pełny etat

    About the RoleWe are seeking a highly skilled EMEA Payroll Specialist to join our team in supporting all operational payrolls for the Europe, Middle East & Africa (EMEA) Region. The successful candidate will be part of the EMEA payroll team, working closely with the Senior Payroll Manager - EMEA to ensure accurate and timely processing of payrolls for all...

  • EMEA IT Project Manager

    7 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etat

    Job Title: EMEA IT Project ManagerWe are seeking a highly skilled and experienced IT Project Manager to join our team in the EMEA region. As a key member of our IT department, you will be responsible for delivering IT projects that meet the needs of our manufacturing and supply chain operations across the region.Key Responsibilities:Align project...

  • IT Project Manager EMEA

    24 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etat

    Job Title: IT Project Manager EMEAWe are seeking a highly skilled IT Project Manager to join our team in EMEA. As a key member of our IT department, you will be responsible for delivering IT projects across the region, ensuring timely and within-budget completion.Key Responsibilities:Lead cross-functional teams to deliver IT projects, ensuring alignment with...


  • Wrocław, Województwo dolnośląskie, Polska Solventum Pełny etat

    Join Solventum's EMEA Talent Acquisition TeamWe are seeking an experienced and talented recruiter to join our EMEA Talent Acquisition team and support our business needs.About the RoleAs an EMEA Talent Acquisition Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around...


  • Wrocław, Województwo dolnośląskie, Polska STRIVE Sp. z o.o. Pełny etat

    Role OverviewWe are seeking an experienced EMEA Recruitment Consultant to join our team at Strive Sp. z o.o. Due to our expansion into Western markets, we require someone with expertise in recruitment across the EMEA region.Key ResponsibilitiesIndependently manage recruitment projectsCollaborate with the Business Development ManagerMaintain contact with...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Job Title: Technical Remote Support Engineer – Domain Trainee – Italian- Remote EMEA/EUGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...


  • Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Job Title: Service Claims Specialist Senior Process AssociateGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless...


  • Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

    Job Title: HR Service Delivery Advisor with GermanAbout the Role:We are seeking a highly skilled HR Service Delivery Advisor with German language proficiency to join our team. As an HR Service Delivery Advisor, you will be responsible for providing exceptional customer service to our EMEA employees, resolving queries, and escalating issues as needed.Key...

  • IT Specialist

    3 miesięcy temu


    Wrocław, dolnośląskie, Polska Team Up Pełny etat

    For our client, we are looking for an IT specialist who will be responsible for the maintenance of printing devices and the improvement of processes in that area in a global company Your role:Manage and maintain printers and multi-functional devices.Resolve printing service issues, including driver management and firmware rollouts.Support printer hardware...


  • Wrocław, Województwo dolnośląskie, Polska OVHcloud Pełny etat

    Customer Support RepresentativeJoin OVHcloud, a leading European cloud and hosting provider with a global presence, as a Customer Support Representative. In this role, you will be the first point of contact for customers from different countries worldwide, listening and empathizing with their needs, diagnosing and fixing their problems related to billing and...


  • Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etat

    EMEA Supply Chain Operations DirectorWe are seeking a highly experienced EMEA Supply Chain Operations Director to join our team at Michael Page. As a key member of our organization, you will be responsible for leading and optimizing end-to-end supply chain operations for the EMEA region.Key Responsibilities:Supply Chain Optimization: Direct and optimize...


  • Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

    Job Title: Customer Service Resolution SpecialistJob Summary:3M is seeking a highly skilled Customer Service Resolution Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering high-quality service in Complaints/Disputes, Returns/Credits, and Credit & Collections Management and Resolution. Your primary...

  • Indirect Tax Specialist

    24 godzin temu


    Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Indirect Tax SpecialistLife Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.We are seeking a highly skilled Indirect Tax Specialist to spearhead indirect tax compliance across multiple EMEA countries. As a key member of our team, you will collaborate closely with fellow Indirect Tax Specialists, Managers, and...