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Help Desk Specialist

1 miesiąc temu


Wrocław, Województwo dolnośląskie, Polska Limango Pełny etat

Job Title: Junior Help Desk Specialist

About the Role:

We are seeking a highly skilled and motivated Junior Help Desk Specialist to join our team at Limango. As a Junior Help Desk Specialist, you will be responsible for providing technical support to our employees, both on-site in our Wroclaw office and remotely in our Munich office.

Key Responsibilities:

  • Provide daily technical support to employees, including troubleshooting hardware and software issues.
  • Install and configure operating systems and manage access rights.
  • Ensure the day-to-day operation of our company's IT systems.
  • Collaborate with external services and supervise the delivery and acceptance of equipment.
  • Handle the procurement process and maintain computers and peripherals.

Requirements:

  • Good written and verbal English skills.
  • Good knowledge of MS Windows 10/11 and MS Office tools.
  • Basic networking knowledge.
  • Linux/MacOS knowledge is a plus.
  • Active Directory experience is a plus.
  • Familiarity with Jira/Confluence is a plus.
  • Familiarity with JAMF is a plus.

Personal Qualities:

  • Diligence, accuracy, and patience.
  • Problem-solving and creativity.

What We Offer:

  • Private healthcare for you and your loved ones.
  • English and German language classes.
  • Remote work and flexible working hours.
  • Office in the center of Wrocław with amenities.
  • Company events and outings.

Why Join Us:

  • Interesting and challenging work in a dynamic environment.
  • The possibility of shaping the business and taking responsibility.
  • Gaining experience in an international team.