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Help Desk Specialist
1 miesiąc temu
Job Title: Junior Help Desk Specialist
About the Role:
We are seeking a highly skilled and motivated Junior Help Desk Specialist to join our team at Limango. As a Junior Help Desk Specialist, you will be responsible for providing technical support to our employees, both on-site in our Wroclaw office and remotely in our Munich office.
Key Responsibilities:
- Provide daily technical support to employees, including troubleshooting hardware and software issues.
- Install and configure operating systems and manage access rights.
- Ensure the day-to-day operation of our company's IT systems.
- Collaborate with external services and supervise the delivery and acceptance of equipment.
- Handle the procurement process and maintain computers and peripherals.
Requirements:
- Good written and verbal English skills.
- Good knowledge of MS Windows 10/11 and MS Office tools.
- Basic networking knowledge.
- Linux/MacOS knowledge is a plus.
- Active Directory experience is a plus.
- Familiarity with Jira/Confluence is a plus.
- Familiarity with JAMF is a plus.
Personal Qualities:
- Diligence, accuracy, and patience.
- Problem-solving and creativity.
What We Offer:
- Private healthcare for you and your loved ones.
- English and German language classes.
- Remote work and flexible working hours.
- Office in the center of Wrocław with amenities.
- Company events and outings.
Why Join Us:
- Interesting and challenging work in a dynamic environment.
- The possibility of shaping the business and taking responsibility.
- Gaining experience in an international team.