Process Optimization Specialist
3 dni temu
At Capgemini, we are committed to creating a workplace where everyone can succeed and feel valued. We strive to create a culture of knowledge sharing and collaboration across departments and teams. As a Quality Assurance Manager, you will play a crucial role in promoting this culture by establishing and running the quality process. This involves architecting, defining, and maintaining Quality Management Systems to enable a standard way of working.
Key Responsibilities:- Establish and run the quality process
- Architect, define, and maintain Quality Management Systems
- Develop and manage process assets, methods, PoVs, best practices, enablers
- Act as an SME in areas such as Agile, Service Management, Six Sigma, etc.
In addition to your technical expertise, you will have excellent communication and interpersonal skills, allowing you to effectively collaborate with stakeholders across the organization. Your ability to analyze complex problems and develop targeted solutions will be essential in driving business improvements and enhancing customer satisfaction.
Key Responsibilities:- Collaborate with stakeholders across the organization
- Analyze complex problems and develop targeted solutions
- Drive business improvements and enhance customer satisfaction
We are seeking a highly motivated and results-driven individual who is passionate about knowledge management and process optimization. If you are looking for a challenging and rewarding career opportunity, please apply today.
Requirements:- Minimum of 5 years of experience in knowledge management, information management, training roles or related roles
- Proven track record in developing and implementing knowledge management strategies and systems
- Advanced certifications in Knowledge Management is a plus
- Proficiency in knowledge management software and digital collaboration tools
- Analytical and problem-solving abilities to identify knowledge gaps and develop effective solutions
- Leadership and project management skills to drive knowledge management initiatives and ensure their successful implementation
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