HR Operations Specialist with Dutch Language Expertise

2 tygodni temu

Warszawa, Mazovia, Polska HTH Recruitment Pełny etat

We are seeking a highly skilled HR Operations Specialist with expertise in Dutch language to join our team. This role involves acting as an HR guide for associates and managers across various countries and languages. The successful candidate will assist associates with all HR-related life cycle events, including clarifying policies and procedures, managing HR administration tasks, handling payroll inquiries, providing system navigation support, and ensuring follow-up until the request is resolved.

Key Responsibilities:

  • Manage HR life cycle changes such as employment verifications, personnel file administration, new hire processes, employee data updates, and onboarding.
  • Contribute effectively to team, regional, and global projects, ensuring team documentation remains up-to-date.
  • Support the preparation and implementation of people policies, procedures, handbooks, and guidelines.
  • Deliver high-quality, accurate services to associates in line with Service Center service levels (SLAs), key processes, and operational metrics (KPIs).

What We Offer:

  • An opportunity to join a growing organization within a stable, mature global company.
  • Collaboration and frequent direct interactions with business stakeholders.
  • Opportunities for skill development and career advancement within the organization.
  • A truly international environment with daily interactions with colleagues worldwide.
  • An attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card).
  • A fixed-term employment contract with a competitive base salary and annual bonus.
  • Flexible working hours and remote work possibilities.

Skills for Success:

  • Deep knowledge of HR operations and an understanding of various labor laws.
  • Proficiency in both English and Dutch.
  • Experience with Service Center technologies such as ticket management, knowledge management, chat, email, and document management.
  • Strong collaboration skills to effectively address and resolve inquiries.
  • Ability to excel in a fast-paced environment with frequently changing priorities and tight deadlines.
  • A self-motivated and curious mindset, capable of anticipating and solving problems independently with minimal oversight.
  • Competence in identifying issues, offering solutions, and proactively preventing future problems.
  • Excellent skills in planning, organizing, problem-solving, and decision-making.
  • High integrity and ability to handle confidential information responsibly.
  • A continuous improvement mindset with a focus on process optimization.
  • Exceptional communication and customer service skills, with a strong sense of responsibility and ownership.
  • Flexibility to adapt work schedule based on critical deliverables and urgent country-specific requirements.
  • At least one year of experience working with an HR Information System, preferably Workday.
  • Intermediate skills in Microsoft Office Suite.
  • Prior experience in an HR Shared Services environment.
  • Strong teamwork abilities and enthusiasm for working in a global HR setting.

Join us and grow your career in a global HR environment

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