Senior Customer Support Manager

7 dni temu


Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

About Us

TN Poland: A Commitment to Excellence

We're dedicated to delivering exceptional customer experiences. As a key player in the industry, we're looking for talented individuals to join our SSC team. If you have a proven track record in managing teams and possess fluency in English and one additional language, we'd love to hear from you.

Key Responsibilities

Our Ideal Candidate
  • Drive team performance and motivate team members to deliver exceptional results
  • Collaborate with internal stakeholders to build strong business relationships
  • Provide timely resolutions to customer complaints and escalate issues when necessary
  • Utilize SAP to streamline order processing and improve efficiency

Required Qualifications

Necessary Skills and Experience
  • Proven experience in customer-facing roles (min. 2 years in people management)
  • Excellent communication and problem-solving skills
  • Knowledge of SAP is an asset
  • Fluency in English and one additional language: Dutch, German, or French

Why Choose Us

A Great Place to Work
  • Stable international organization with opportunities for growth
  • Competitive salary and benefits package
  • Convenient office space with access to amenities
  • Discounts on company products


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