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Warszawa, Mazovia, Polska Equinix, Inc. Pełny etatOur CompanyAs the world's digital infrastructure company, we operate over 260 data centers globally, providing a trusted platform for digital leaders to bring together and interconnect foundational infrastructure at software speed.We strive to create an equitable work environment where everyone can contribute and grow. A career at Equinix offers endless...
Customer Experience Lead
2 tygodni temu
Why Work with Us:
At Equinix, we're dedicated to delivering exceptional customer experiences that drive business growth and satisfaction. As a Customer Experience Research Program Manager, you'll have the opportunity to work with a talented team of professionals who share your passion for customer experience.
You'll enjoy a collaborative and inclusive work environment, with a focus on learning and growth. Our attractive benefits package includes premium private medical care, life and accident insurance, employee stock program, Multisport card, lunch passes, celebration bonus.
We're committed to ensuring that our employment process is open to all individuals, including those with a disability. If you're a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Key Responsibilities:Customer Experience:- Lead customer experience research initiatives, designing and implementing research programs to gather insights aligned with business objectives.
- Analyze qualitative and quantitative data to identify trends, opportunities and actionable insights.
- Use storytelling techniques to prepare reports, communicate findings and present key recommendations to stakeholders.
