Aktualne oferty pracy związane z Remote Customer Service Expert - Warszawa, Mazovia - TN Poland
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Customer Service Expert
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Global Customer Service Representative
2 dni temu
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Customer Service Expert
9 godzin temu
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Remote Customer Service Expert
2 tygodni temu
We are excited to announce a new opportunity for a highly motivated and organized individual to join our team as a Remote Customer Service Expert. In this role, you will be responsible for:
- Verifying the identity and age of German-speaking bank clients via video chat.
- Identifying and reporting cases of document forgery and fraud.
- Maintaining full compliance with applicable legal regulations and company internal rules regarding identity verification.
- Managing customer documentation.
- Collaborating with the team and regularly reporting to the team manager.
To excel in this role, you will require:
- Fluent knowledge of German at a minimum level of B2+/C1.
- Good knowledge of English at least at a B1 level.
- Strong communication skills and ease in building relationships.
- Openness to shift work and working on weekends.
- Experience in a similar position is an additional advantage.
As a valued member of our team, you will benefit from:
- Type of employment: employment contract or contract of mandate.
- Shift work: from Monday to Sunday (approximately 1.5 weekends per month).
- Work schedule: full-time, 3/4 time, or part-time.
- Working hours: between 07:00 and 22:00.
- On-site work in Gdańsk.
- Hourly rate: 49 PLN gross.
- Benefits: medical care, Multisport card, contribution to glasses, holiday allowance, Christmas gifts, access to training platforms.
