Junior IT Support Specialist with German

1 dzień temu


pl Władysława Andersa Poznań B. Braun Business Services Poland Pełny etat
Join Our Team as a Junior Global IT Service Desk Analyst

We are seeking a highly motivated and detail-oriented individual to join our Global Support Team as a Junior Global IT Service Desk Analyst. As a key member of our team, you will be responsible for providing top-notch technical support to our customers and end-users.

Key Responsibilities:
  • Respond to incoming calls and web submissions for technical assistance
  • Troubleshoot, analyze, and resolve technical issues
  • Document client issues in our call tracking system
  • Provide friendly and courteous communication to end-users
  • Collaborate with team members to share knowledge and expertise
Requirements:
  • 1-2 years of experience in a technical support role
  • Excellent verbal and written communication skills in English (B2 - upper intermediate)
  • Very good verbal and written communication skills in German (C1 - Advanced)
  • Ability to analyze hardware and/or software problems
  • Knowledge of computer systems, hardware, software, and peripheral equipment
What We Offer:
  • Opportunity to work with a dynamic and family-owned company
  • Interesting and varied tasks
  • Excellent opportunities for advancement
  • Attractive salary with extensive benefits

We are committed to providing a supportive and inclusive work environment. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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