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Technical Support Professional
2 tygodni temu
Are you looking for a challenging role that requires strong analytical and problem-solving skills? As a Technical Support Professional at Brown Brothers Harriman, you will be responsible for providing technical assistance to clients and internal stakeholders.
About Our TeamOur team is comprised of experienced professionals who are dedicated to delivering high-quality solutions to our clients. We believe in fostering a collaborative environment that encourages teamwork and innovation.
Key Responsibilities- System Analysis and Technical Support:
- Update fund accounting and/or pricing systems based on qualified client inquiries.
- Analyze and design automated solutions to business problems.
- Develop business requirements associated with expanded services or requirements for accounting applications globally.
- Client Communication:
- Provide subject matter expertise to product managers or client service relationship managers relating to specific systems products as required.
- Operational Oversight:
- Oversee operations service levels by arranging pulse checks, modifying procedures, and discussing best practices.
- Team Collaboration:
- Seek out and participate in team and interdepartmental projects.
- Culture Celebration Day and Community Service Day in addition to paid standard vacation allowance.
- 24 days of occasional remote work from Poland during a calendar year.
- Contracts for an indefinite period, from day one.
- Private medical care.
- Life Insurance.
- Employee Assistance Program offering independent and confidential counseling services for employees and their families.
- Professional trainings and qualification support.
- Wellbeing Program.
- Online Social Fund benefit platform.
- Social, sport, and integration events.
- Onboarding Program for new hires.
