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Technical Support Expert with Language Skills
1 tydzień temu
We are committed to creating a workplace where everyone can succeed and feel valued. As a Junior IT Support Agent with English, you will be part of a diverse team that shares our values of innovation, teamwork, and customer satisfaction.
In this role, you will provide technical support to users who are experiencing issues with application access. You will troubleshoot problems over phone, chat, or email, and collaborate with a team of colleagues to resolve complex issues.
- Strong knowledge of English language
- Ability to learn and adapt to new technologies
- Effective communication and problem-solving skills
- Capacity to work effectively in a team
Nice to have:
- Basic knowledge of Microsoft products and internet protocols
Frequently used technologies:
- Windows Operating System
We offer a range of benefits to support your career growth and well-being, including:
- A comprehensive package that includes private medical care, life insurance, and various options on our NAIS benefit platform
- An adaptable hybrid work model that allows for flexibility and work-life balance
- Access to extensive training resources and certification opportunities on our NEXT platform
- Ongoing performance discussions and continuous feedback
