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Sales Performance Analyst
2 tygodni temu
We are looking for a Sales Performance Analyst to join our Sales Effectiveness & Enablement team at TeleTech Holdings, Inc.
The ideal candidate will play a critical role in analyzing sales and quality data to identify trends and areas of improvement.
About the Role- Analyze sales and quality data to identify trends and areas of improvement.
- Develop and deliver actionable recommendations to sales leaders to improve sales performance and customer experience.
- Analyze sales interactions to identify areas of improvement and provide data-driven insights to sales leaders.
- Develop and maintain quality scorecards and evaluation tools to ensure alignment with evolving sales strategies and business objectives.
- Collaborate with Learning & Development to refine training programs using real-world quality insights.
- Associates degree in Business, Sales, Marketing, Data Analytics, Psychology, or a related field, or equivalent certifications that drive sales results.
- Equivalent work experience in a sales, revenue operations, or sales enablement role will be considered.
- Proven ability to analyze sales and quality data and translate it into clear, actionable insights.
- Experience in root-cause analysis—identifying why sellers are struggling and defining the exact behaviors that need adjustment.
