Highly Skilled Network Support Engineer
4 godzin temu
Company Overview
Cisco is a leading technology company that empowers global customers and partners with innovative solutions.
Job Title: Highly Skilled Network Support Engineer
Estimated Salary: $120,000 - $180,000 per year
About the Role
We are seeking a highly skilled Technical Consulting Engineer to join our team. As a trusted technical authority, you will work closely with global Cisco customers and partners to tackle sophisticated technical issues.
You will engage in cross-technology collaborations to solve complex problems in multi-vendor network environments, contribute to Cisco's knowledge base, and collaborate with engineering teams to improve product quality.
Key Responsibilities:
- Be a trusted technical authority to global Cisco customers and partners.
- Work with customers to tackle highly sophisticated technical issues.
- Engage in cross-technology/Product collaborations to help solve issues in multi-vendor network environments.
- Contribute to Cisco's vast knowledge base and troubleshooting guides.
- Collaborate with engineering teams to improve product quality by identifying and submitting software defects.
Requirements:
- Three or more years of related experience with technical support in networking and Network Security.
- Technical knowledge with proven experience in networking and network security equivalent to CCNP level knowledge (Cert not required).
- Knowledge and experience in (Network Access Control) NAC or Cisco (Identity Services Engine) ISE would be preferred.
- Strong troubleshooting skills analyzing logs and data.
- Foundation of Linux / UNIX command line tools / environment.
Bonus Skills:
- Advanced Linux skills, Windows troubleshooting.
- Scripting Languages.
- Relevant industry certification.
- Experience configuring, troubleshooting Cisco Security Products.
- Presentation and training skills.
Career Growth Opportunities:
- Grow your technical and soft skills.
- Ability to present in seminar and conferences such as Cisco live and partner meetings.
- Support in pursuing Cisco Certification.
- Contribute to Cisco intellectual capital. (Automation projects, Hackathons, etc.)
- Mentoring and coaching.
- Becoming Subject Matter Expert.
- Giving back to local and global community.(charity events).
About Us:
Cisco is a leading technology company that empowers global customers and partners with innovative solutions. We offer a dynamic and collaborative work environment with opportunities for career growth and development.
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