Highly Skilled Collaboration Engineer

1 miesiąc temu


Kraków, Lesser Poland Cisco Pełny etat

Our organization is seeking a skilled professional to fill the role of Highly Skilled Collaboration Engineer in our Krakow, Poland office.

About the Role

This position offers an opportunity to work with highly sophisticated systems, solutions, and networks, guiding customers through complex problem-solving and providing expert technical support.

Key Responsibilities
  • Deliver exceptional customer experiences in challenging situations via email, phone, and Webex
  • Stay up-to-date with the latest software-defined networking and self-orchestration technologies
  • Create case studies and training guides for junior engineers
  • Collaborate with diverse teams across the globe
About You

To be successful in this role, you will possess strong problem-solving skills, experience with Call Control: Cisco Unified Communications Manager, and knowledge of Voice over IP (VoIP) technologies, including SIP, H.323, and MGCP.

You will also have understanding of networking concepts, such as LAN/WAN, QoS, VLANs, and IP addressing, along with experience with Cisco routers, switches, and voice gateways.

Requirements
  • Bachelor or Master's degree in Engineering/Computer Science or equivalent experience
  • CCNP Collaboration certification is highly desired
  • Excellent communication skills
  • Experience in technical support or similar roles
Compensation and Benefits

The estimated salary range for this position is €60,000 - €80,000 per year, depending on qualifications and experience. Our organization offers a competitive benefits package, including health insurance, retirement plans, and opportunities for career growth and development.



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