Highly Skilled Collaboration Expert

1 tydzień temu

Kraków, Lesser Poland Experis Polska Pełny etat

We are seeking a highly skilled and experienced Collaboration Specialist to join our team in Experis Polska. The ideal candidate will have a strong background in Cisco's core collaboration technologies, including CUCM, UCCX, Unity Connection, and Jabber.

About the Job:

  • Provide remote troubleshooting support on a priority basis within the customer network to resolve UC Collaboration related issues.
  • Effectively utilize complex lab setups to duplicate and solve problems and validate planned changes to software and hardware design.
  • Support and collaborate with other cross-functional teams to resolve major customer issues.
  • Strive for continuous learning and collaboration with other team members.
  • Develop expertise in specific areas (i.e. technology, product).
  • Solve sophisticated enterprise networks to quickly resolve downtime and outages.
  • Handle issues/customers by setting expectations and meeting those expectations to achieve the highest level of customer satisfaction.
  • Effectively communicate issues to engineers within the support team, and resolutions/work-arounds to the customer.
  • Coordinate field services as needed for onsite support.
  • Follow the defined communication procedures for incident updates.
  • Adhere to processes to update the tickets with relevant and accurate notes.

About the Requirements:

  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unified Contact Center Express (UCCX)
  • Cisco Unity Connection (CUC)
  • SIP
  • Network protocols (DHCP, NTP, CDP)
  • Quality of Service (QoS)
  • Strong written and verbal communication skills
  • Degree in Engineering/Computer Science/IT or equivalent experience
  • CCNP Voice/Collaboration certification is highly desired
  • ITIL certifications is a plus

About the Offer:

  • Salary: We offer a competitive salary of 80 - 100 PLN/h net B2B via Experis, allowing you to work remotely from the comfort of your own home.
  • Benefits: As an Experis employee, you'll enjoy MultiSport Plus, Medicover, Generali life insurance, and access to an E-learning platform.
  • Employee Referral Bonus

About Us:

Experis is a global leader in IT recruitment and management consulting, offering competitive job offers and interesting IT projects for experts with extensive experience as well as those just starting their adventure in the IT industry.

As part of the ManpowerGroup, we have been recognized as one of the most ethical companies in the world.

Location: Poland

  • Highly Skilled Collaboration Engineer

    4 tygodni temu

    Kraków, Lesser Poland Cisco Pełny etat

    Our organization is seeking a skilled professional to fill the role of Highly Skilled Collaboration Engineer in our Krakow, Poland office.About the RoleThis position offers an opportunity to work with highly sophisticated systems, solutions, and networks, guiding customers through complex problem-solving and providing expert technical support.Key...

  • Highly Skilled SAP Financial Expert

    4 tygodni temu

    Kraków, Lesser Poland Michael Page Pełny etat

    At Michael Page, we are seeking a highly skilled SAP financial expert to join our team. As an expert in the field of Controlling and Cost Accounting, you will be responsible for providing exceptional service to our clients by implementing and optimizing their SAP systems.About the RoleThis is a unique opportunity to work with a leading recruitment agency...

  • Highly Skilled Network Security Expert Wanted

    4 tygodni temu

    Kraków, Lesser Poland Cisco Pełny etat

    At Cisco, we are seeking a highly skilled Network Support Engineer to join our team. With a focus on delivering exceptional technical support, you will be the trusted authority for global customers and partners.Key ResponsibilitiesServe as a technical expert for complex technical issues, collaborating with customers and cross-technology teams.Contribute to...

  • Highly Skilled Network Support Engineer

    4 tygodni temu

    Kraków, Lesser Poland Cisco Pełny etat

    Company OverviewCisco is a leading technology company that empowers global customers and partners with innovative solutions.Job Title: Highly Skilled Network Support EngineerEstimated Salary: $120,000 - $180,000 per yearAbout the RoleWe are seeking a highly skilled Technical Consulting Engineer to join our team. As a trusted technical authority, you will...

  • NOC Engineer

    2 miesięcy temu

    Kraków, Lesser Poland Experis Manpower Group Pełny etat

    Job SummaryWe are seeking a highly skilled NOC Engineer to join our team at Experis Manpower Group. As a NOC Engineer, you will be responsible for providing remote troubleshooting support on a priority basis within the customer network to resolve UC Collaboration related issues.Key ResponsibilitiesProvide remote troubleshooting support on a priority basis...

  • Highly Skilled IT Support Specialist

    1 miesiąc temu

    Kraków, Lesser Poland Randstad Polska Pełny etat

    Company OverviewRandstad Polska is a well-known international company in the tobacco industry, offering a dynamic and challenging work environment.Salary: 25000-35000 PLN per year (estimated), depending on experience and qualifications.Job DescriptionWe are looking for a highly skilled System Administration Support Specialist to join our team. As a primary...

  • Highly Skilled Kubernetes Platform Specialist

    2 tygodni temu

    Kraków, Lesser Poland AVSystem Pełny etat

    Platform Engineer at AVSystemAbout the Role:We are seeking a highly skilled and experienced Platform Engineer to join our team at AVSystem. As a key member of this team, you will be responsible for designing, implementing, and managing scalable Kubernetes infrastructure, ensuring high availability and reliability across our platforms.Key...

  • Highly Skilled Cloud Infrastructure Engineer

    3 dni temu

    Kraków, Lesser Poland Ibm Polska Sp. z o.o. Pełny etat

    Highly Skilled Cloud Infrastructure EngineerWe are looking for a skilled professional to fill the position of Highly Skilled Cloud Infrastructure Engineer.About the role:This is an exciting opportunity for an experienced cloud infrastructure engineer to join our team at IBM Polska Sp. z o.o. in Poland. The ideal candidate will have a strong background in...

  • Highly Skilled IBM BAW/BPM Software Engineer

    4 tygodni temu

    Kraków, Lesser Poland emagine Consulting Pełny etat

    About Usemagine Consulting is a leading consulting firm providing expert services to businesses across various industries.SalaryThe estimated salary for this position is 80,000 - 110,000 USD per year, depending on experience and location.Job DescriptionWe are seeking a highly skilled Senior IBM BAW/BPM Software Engineer to join our team. As a key member of...

  • Highly Skilled Cloud Infrastructure Specialist

    2 tygodni temu

    Kraków, Lesser Poland Ibm Polska Sp. z o.o. Pełny etat

    Job SummaryWe are seeking a highly skilled and experienced Site Reliability Engineer to join our team at IBM Polska Sp. z o.o. in Poland.About the RoleThe successful candidate will be responsible for ensuring the smooth operation of our cloud-based infrastructure, including troubleshooting, monitoring, and supporting critical production systems.Main...

  • Highly Skilled Java Developer With Scalable Architecture Expertise

    6 dni temu

    Kraków, Lesser Poland HSBC Technology Poland Pełny etat

    We are seeking a highly skilled Java developer to join our team at HSBC Technology Poland.About UsHSBC Technology Poland is a technology department providing technology services and solutions for the Investment Bank businesses at HSBC. Our teams work in partnership with the business counterparts to deliver high-throughput systems, from low latency trading...

  • Highly Skilled Financial Analyst

    4 tygodni temu

    Kraków, Lesser Poland Randstad Polska Pełny etat

    At Randstad Polska, we are seeking a highly skilled Financial Analyst to join our team. As a Senior Financial Analyst, you will be responsible for providing financial support for various business deliverables, including month-end close, forecasting, and annual planning.We offer an attractive remuneration package, with an estimated salary of approximately...

  • Highly Skilled Software Developer for Innovative Projects

    2 tygodni temu

    Kraków, Lesser Poland Mobica Pełny etat

    About MobicaMobica is a pioneering technology company that empowers businesses to build groundbreaking experiences for their customers. With headquarters in Manchester, UK, and offices across Europe and the US, we partner with industry leaders to provide access to exceptional talent and engineering expertise.Our ApproachWe prioritize collaboration,...

  • Highly Skilled Senior macOS and Linux C++ Developer

    4 tygodni temu

    Kraków, Lesser Poland ESET Pełny etat

    About ESETESET is a leading cybersecurity company, dedicated to protecting tens of millions of users around the world.We are currently seeking a highly skilled Senior macOS and Linux C++ Developer to join our team.

  • Highly Skilled Data Solutions Architect

    4 tygodni temu

    Kraków, Lesser Poland kdrhumanresourcesconsulting Pełny etat

    We are seeking a highly skilled Senior Data Engineer to join our team at KDR Human Resources Consulting. This full-time role offers a competitive salary and the opportunity to work in a dynamic and innovative environment.About the RoleThe ideal candidate will have extensive experience in big data processing and cloud technologies, with a strong background in...

  • Senior Payroll Expert

    4 tygodni temu

    Kraków, Lesser Poland Arrow Services Sp.z.o.o. Pełny etat

    Job OverviewWe are seeking a highly skilled Senior Payroll Expert to join our EMEA Payroll Team in Poland. As a key member of the team, you will play a critical role in supporting the Iberia region.

  • Technical Solutions Expert

    4 tygodni temu

    Kraków, Lesser Poland Zendesk Pełny etat

    Job OverviewWe are seeking a highly skilled Technical Solutions Expert to join our team at Zendesk. This is an exciting opportunity to work with a dynamic group of professionals who are passionate about delivering exceptional customer experiences.

  • Technical Solutions Expert

    4 tygodni temu

    Kraków, Lesser Poland Zendesk Pełny etat

    **Job Title:** Technical Solutions Expert**About the Role:** We are seeking a highly skilled and experienced Technical Solutions Expert to join our team at Zendesk. As a key member of our sales cycle, you will be responsible for providing technical expertise and solutions to our customers, ensuring their success with our software.**Responsibilities:Work...

  • Highly Skilled Financial Specialist

    4 tygodni temu

    Kraków, Lesser Poland Lundbeck Pełny etat

    We are seeking a seasoned financial professional to join our team as a Statutory and Tax Reporting Senior Specialist.Located in Krakow, this role is part of the Accounting to Reporting department, which serves over 50 entities globally. The successful candidate will be responsible for ensuring the delivery of all accounting, compliance, financial, and tax...

  • SAP ERP Implementation Expert

    4 tygodni temu

    Kraków, Lesser Poland Pertemps ERP Pełny etat

    Job OverviewPertemps ERP is seeking a highly skilled SAP ERP Architect to lead the implementation of large-scale, global projects.Salary and BenefitsThe estimated salary for this position is between €60,000 - €90,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including long-term contract options...