Aktualne oferty pracy związane z Order Management Specialist - Warszawa, Mazovia - Zimmer Biomet
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Order Management Specialist
1 miesiąc temu
We are seeking a highly skilled Order Management Specialist to join our team at Zimmer Biomet. As a valued member of our team, you will be responsible for supporting all aspects of order entry and management for sales and consignment orders received for assigned geographies.
Key Responsibilities:
- Process all sales orders received immediately, utilizing exception and communication processes when any issues preventing customer demands are identified.
- Proactively monitor and contribute to the order management accuracy and turnaround targets for the department to ensure they are met and exceeded.
- Support the day-to-day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order".
- Communicate regularly with in-market Customer Service teams and resolve issues identified with urgency.
- Meet company KPI targets related to order entry accuracy, EDI management, delivery cut-off times, invoice accuracy, and complaint resolution.
About You:
- 2+ years of experience in a Customer Service or Shared Services environment.
- German language skills on the level of minimum B2.
- Nice to have: SAP expertise.
Payscale: $80,000-$110,000 per annum, depending on experience.
This is an exciting opportunity to work with a global leader in the medical industry. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
