Contact Centre Quality Expert

Quality Assurance Specialist Job Summary:We are seeking an experienced Quality Assurance Specialist to join our contact centre team. The successful candidate will be responsible for driving improvement in customer service outcomes through the development and implementation of quality assurance processes.Main Responsibilities:Develop and implement quality...

Job OverviewData Centre Delivery Partner Seeking Senior QA EngineerWinthrop Technologies is a dedicated data centre delivery partner providing turnkey solutions to clients across Europe. Our company specialises in delivering bespoke data centre projects, offering a range of services from design and construction through to commissioning.We are currently...

Job OverviewThe Senior Project Quality Engineer will work closely with the Global Supplier Network to ensure the quality and integrity of our global supply chain. This role requires collaboration with internal teams and suppliers to identify and resolve quality issues, and develop strategies to improve supplier performance.The successful candidate will have...

Job Overview:The Quality Assurance Specialist is responsible for ensuring that our contact centre meets the highest standards of quality in customer service. This includes developing and implementing quality assurance processes, conducting regular evaluations of agent performance, and analyzing data to identify areas for improvement.Duties and...

Senior Quality Engineer, Global Capability CentreApply locations: Warsaw, PolandTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R537073Work Flexibility: HybridWhat you will do:The Senior Quality Engineer works with the Global Supplier Network to resolve quality issues, support supplier development, and ensure supply chain performance...

Job Description:We are seeking a Quality Assurance Specialist to join our team at transcosmos (TCIS). As a key member of our contact centre, you will be responsible for ensuring the highest standards of quality in customer service interactions.Responsibilities:Verify call/chat/email handling results by measuring skills in scripts, product knowledge, service...

About the Role:We are looking for a skilled Quality Assurance Specialist to join our contact centre team. In this role, you will work closely with agents and team leaders to ensure that we deliver exceptional customer experiences.Main Responsibilities:Develop and implement quality assurance processes to drive improvement in customer service outcomes.Conduct...

Supplier Quality Controls Engineer with French, Global Capability CentreSupplier Quality Controls Engineer with French, Global Capability CentreApply locations Warsaw, Poland time type Full time posted on Posted Yesterday job requisition id R537086 Work Flexibility: HybridWhat you will do:The Supplier Quality Engineer serves as a key role for leading...

We are seeking a highly skilled MI Quality Assurance Expert to join our team at ING Hubs Poland. In this role, you will be responsible for ensuring the quality and accuracy of our MI/Reporting functions. You will work closely with our QM Team to identify areas for improvement and develop solutions to enhance QM processes.About the Role:Ensure quality and...

Job DescriptionWe are seeking an experienced Quality Assurance Expert to join our team in Warsaw, Poland.As a Quality Assurance Expert, you will be responsible for:Playtesting pre-release versions of new and upcoming video games.Detecting bugs and software issues and preparing precise bug reports.Cooperating with other testers to meet group targets and...

Job OverviewWe are seeking a Quality Assurance Specialist Lead to join our team at transcosmos Information System Ltd.Job Description:The Quality Assurance Specialist Lead will be responsible for ensuring the highest level of quality in our customer service operations.Key Responsibilities:Verify call/chat/email handling results by measuring skills in use of...

What you will do:The Senior Project Quality Engineer works with the Global Supplier Network to resolve quality issues, support supplier development, and ensure supply chain performance meets quality, service, and cost expectations. Collaborating with internal teams and suppliers, you'll address quality concerns and provide technical support while ensuring...

Work Flexibility: HybridWhat you will do:The Senior Project Quality Engineer works with the Global Supplier Network to resolve quality issues, support supplier development, and ensure supply chain performance meets quality, service, and cost expectations. Collaborating with internal teams and suppliers, you'll address quality concerns and provide technical...

We are seeking an experienced Product Quality Verification Expert to join our team at Solaris Laser, part of Markem-Imaje.About the Position:This key role will focus on ensuring high-quality products by conducting thorough inspections and collaborating with internal departments to improve quality processes.

Work Flexibility: HybridThe Quality Engineer will support the oversight and assessment of changes to the quality management system, overseeing and ensuring that changes to processes and procedures are compliant, effective, and pose no risk to the quality of the product or processes.What you will do:Execute & Participate in the Change Control review forums...

Customer Service Contact37_REQ2024040950Obowiązkiyou will be the main contact for E-commerce customers in a new project and your responsibility will be to provide the best customer service (phone calls and e-mails in Polish, English or German language)ensuring orders are entered accurately in an efficient and timely mannerreceiving and processing Customer...

Are you passionate about delivering exceptional customer experiences? Do you have a talent for building strong relationships with clients? Look no further!We are looking for a skilled Customer Service Specialist to join our dynamic team in Warsaw. As a key member of our contact center, you will play a vital role in providing top-notch support to our...

Job DetailsThis is a full-time position based at Citi Solutions Centre Poland. The successful candidate will be responsible for developing and maintaining business intelligence reports and dashboards using Tableau. They will also have extensive experience in developing, delivering, and maintaining business intelligence reports and dashboards using...

About the RoleWe are looking for a highly skilled HR Quality Assurance Expert to oversee and enhance the quality management standards across multiple HR functions.The ideal candidate will have a strong understanding of HR practices, labor laws, and compliance requirements.Key Accountabilities:Conduct regular pre-audits and reviews to ensure compliance with...

We are looking for a highly skilled Linguistic Quality Assurance Expert to join our team at OpenNet (Allegro Group). As a member of our Translation Quality Assurance program, you will play a crucial role in enabling the expansion of Allegro.pl services into foreign markets.About the JobThe ideal candidate will have native or C2 knowledge of Czech and English...