Contact Centre Quality Improvement Professional

Job Descriptiontranscosmos Information System Ltd. is seeking a highly motivated and experienced Contact Centre Quality Expert to join our team.About the Role:The Contact Centre Quality Expert will be responsible for ensuring the highest level of quality in our customer service operations.Key Responsibilities:Develop and implement quality assurance processes...

Job Overview:The Quality Assurance Specialist is responsible for ensuring that our contact centre meets the highest standards of quality in customer service. This includes developing and implementing quality assurance processes, conducting regular evaluations of agent performance, and analyzing data to identify areas for improvement.Duties and...

Job OverviewData Centre Delivery Partner Seeking Senior QA EngineerWinthrop Technologies is a dedicated data centre delivery partner providing turnkey solutions to clients across Europe. Our company specialises in delivering bespoke data centre projects, offering a range of services from design and construction through to commissioning.We are currently...

Job Description:We are seeking a Quality Assurance Specialist to join our team at transcosmos (TCIS). As a key member of our contact centre, you will be responsible for ensuring the highest standards of quality in customer service interactions.Responsibilities:Verify call/chat/email handling results by measuring skills in scripts, product knowledge, service...

Senior Quality Engineer, Global Capability CentreApply locations: Warsaw, PolandTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R537073Work Flexibility: HybridWhat you will do:The Senior Quality Engineer works with the Global Supplier Network to resolve quality issues, support supplier development, and ensure supply chain performance...

Job OpportunityWe are seeking a highly skilled and experienced Service Delivery Improvement Specialist to join our team at transcosmos Information System Ltd.About the Role:The Service Delivery Improvement Specialist will be responsible for identifying and implementing opportunities for improving our customer service operations.Key Responsibilities:Analyse...

About the Role:We are looking for a skilled Quality Assurance Specialist to join our contact centre team. In this role, you will work closely with agents and team leaders to ensure that we deliver exceptional customer experiences.Main Responsibilities:Develop and implement quality assurance processes to drive improvement in customer service outcomes.Conduct...

Job OverviewThe Senior Project Quality Engineer will work closely with the Global Supplier Network to ensure the quality and integrity of our global supply chain. This role requires collaboration with internal teams and suppliers to identify and resolve quality issues, and develop strategies to improve supplier performance.The successful candidate will have...

Supplier Quality Controls Engineer with French, Global Capability CentreSupplier Quality Controls Engineer with French, Global Capability CentreApply locations Warsaw, Poland time type Full time posted on Posted Yesterday job requisition id R537086 Work Flexibility: HybridWhat you will do:The Supplier Quality Engineer serves as a key role for leading...

Job FunctionThe Process Improvement Professional will play a key role in analyzing HR processes and identifying areas for improvement.The successful candidate will have a proven track record of improving efficiency and reducing costs.Key Responsibilities:Analyze HR processes to identify inefficiencies and suggest improvements.Collaborate with HR teams to...

About the Role:The Contact Center Solution Specialist will play a critical role in overseeing and implementing our Contact Center strategic goals within a designated region. This involves leveraging Cloud Contact Center Solutions to improve customer engagement, increase efficiency, and drive growth.Responsibilities:Local onboarding and supporting changes in...

Job OverviewWe are seeking a Quality Assurance Specialist Lead to join our team at transcosmos Information System Ltd.Job Description:The Quality Assurance Specialist Lead will be responsible for ensuring the highest level of quality in our customer service operations.Key Responsibilities:Verify call/chat/email handling results by measuring skills in use of...

What you will do:The Senior Project Quality Engineer works with the Global Supplier Network to resolve quality issues, support supplier development, and ensure supply chain performance meets quality, service, and cost expectations. Collaborating with internal teams and suppliers, you'll address quality concerns and provide technical support while ensuring...

Work Flexibility: HybridWhat you will do:The Senior Project Quality Engineer works with the Global Supplier Network to resolve quality issues, support supplier development, and ensure supply chain performance meets quality, service, and cost expectations. Collaborating with internal teams and suppliers, you'll address quality concerns and provide technical...

Job OverviewWe are looking for a talented Quality Assurance Professional to join our team at Nord Security. As a key member of our Desktop Applications department, you will be responsible for ensuring the high quality of our NordVPN Linux application.You will design, execute, and automate tests for our application, improve and extend our existing test...

A Digital Quality Assurance Professional is needed to execute functional and non-functional tests on different device types.Responsibilities include executing scripted and unscripted tests, reporting bugs in Jira, and preparation of test documentation.The ideal candidate will have previous QA commercial experience and understanding of web technology.We...

Are you passionate about delivering exceptional customer experiences? Do you have a talent for building strong relationships with clients? Look no further!We are looking for a skilled Customer Service Specialist to join our dynamic team in Warsaw. As a key member of our contact center, you will play a vital role in providing top-notch support to our...

The Reporting, Analysis & Continuous Improvement team at Worldline supports all customer service activities across the Enterprise business line. As a Continuous Improvement Specialist, you'll help us build, implement, and establish continuous improvement initiatives that deliver improved outcomes.Responsibilities include process analysis, developing KPIs,...

Job DescriptionThis position is responsible for developing and implementing supplier quality strategies that meet MSA's high standards.DutiesProduct Development Support and Quality Approval.Suppliers Quality Development.Continuous Improvement.RequirementsEngineering degree in Mechanical Engineering.Experience in manufacturing, quality or supplier quality...

Social Network Integration:You want to login/join with: Circle K Business Centre, a shared service center supporting various operations. We have a wide range of services within Finance & Control, Information Technologies, Human Resources, Transport Fuel, and Customer Service.Nice to Have:Experience in automation testingKnowledge of card payments/card...