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Synerise Customer Retention Specialist

1 tydzień temu

Kraków, Lesser Poland Synerise Pełny etat
About Us
Synerise is not just another tech company. We are a space where our brilliant team creates technology change for the business world. We successfully deliver an all-in-one tool – Synerise. An ever-evolving behavioral data platform enhanced by AI generates outstanding ROI in over 30 markets for industry leaders.

Your Role
You will work in a fast-growing company in the field of marketing automation and Artificial Intelligence. As a Customer Success Specialist, you will support customers in fully utilizing the platform's functionalities. You will propose new use cases based on customers' business goals and configure & optimize implemented Synerise solutions performance according to client needs & defined KPIs. Regularly conducting business review meetings and analyzing data and KPIs to assess the effectiveness of implementations are also part of your responsibilities.

What We Offer
Membership in a 20+ people Customer Success & Implementation Department that focuses on relationships and a good atmosphere in the team. Opportunity for professional development in various career paths (data analysis, project management, integration etc.). Possibility to work with the biggest international clients on the market. Integration events where we focus on the atmosphere and relations between people. Daily adrenaline rushes and much, much more