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Finnish and English Customer Support Specialist

1 tydzień temu


Opole, Opole Voivodeship, Polska TN Poland Pełny etat

LeasingTeam Group is a leading personnel consultancy company that effectively links candidates with employers and provides them with a comprehensive range of HR services. We have offices in various locations and are currently looking for a MULTILINGUAL CUSTOMER SERVICE EXPERT to join our team in Warsaw.

Key Responsibilities:

The successful candidate will be responsible for providing assistance via phone, chats, and emails from Finnish-speaking clients (streaming industry). They will also address contract and billing inquiries, serve B2B and B2C clients, and offer high-quality customer service.

Requirements:

To be successful in this role, you will need to have fluency in Finnish (C1 level) and English written and verbal (B2). You will also require excellent communication skills and openness to working with people.

Working Conditions:

The working hours will be 5 days out of 7, with 8.5 hours long shifts per day (including breaks), between Monday to Friday, 8:00-18:00. The role will involve working from the office in Warsaw.