Customer Engagement Specialist

4 dni temu


Warszawa, Mazovia, Polska DocPlanner Pełny etat
About Us:
We empower patients by giving them access to leave and read reviews about their visit. We provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients.

Job Description:
We are seeking a proactive and experienced Customer Marketing Specialist to join our marketing team. The ideal candidate will have a strong background in customer marketing within the SaaS industry, with a particular focus on upsell and cross-sell initiatives.

Key Responsibilities:
* Upsell and Cross-Sell Initiatives:
• Manage upselling and cross-selling projects within the existing customer base, with a focus on revenue growth.
• Oversee all aspects of owned projects end-to-end: defining, planning, and executing.
• Standardize processes across diverse markets, with a focus on building scalable solutions.

* Segmented and Targeted Communication:
• Prepare and execute segmented communication plans to effectively reach diverse customer groups.
• Utilize data-driven insights to tailor messaging and offers to specific customer segments.
• Ensure consistency and personalization in all customer communications to enhance engagement and conversion rates.

* Lead Generation and Inbound Marketing:
• Implement inbound marketing approaches to attract and convert leads into opportunities for upsell and cross-sell or drive e-commerce purchases.
• Develop targeted campaigns through email or through product touch points to nurture customer relationships, ensure product adoption and grow awareness of additional features and products.
• Monitor and optimize campaigns to ensure a steady pipeline of qualified leads or predictable e-commerce growth.

Qualifications:
* Bachelor's degree in Marketing, Business, or a related field.
* 3-5 years of experience in customer marketing, preferably within the SaaS or healthcare industry.
* Excellent written and verbal communication skills.
* Proficiency in marketing automation tools and CRM systems (knowledge of HubSpot or SalesForce is an advantage).
  • Customer Engagement

    2 dni temu


    Warszawa, Mazovia, Polska Novartis Farmacéutica Pełny etat

    Customer Engagement & Innovation ManagerJob ID REQ-10038165Feb 10, 2025PolandSummaryAs a Customer Engagement & Innovation Manager at Novartis, you will play a crucial role in transforming our customer engagement strategies. Leveraging our omnichannel model, you aim to deliver unparalleled customer experiences, secure a competitive advantage, and help achieve...


  • Warszawa, Mazovia, Polska Lee Hecht Harrison Pełny etat

    Engagement SpecialistR: Candidate & Consultant Experience ManagerKey AccountabilitiesDemonstrate knowledge of all LHH programs, features, and benefits during phone calls.Provide professional and timely follow-up to all client and individual inquiries.Manage individual expectations by clearly communicating next steps and timing.Meet and/or exceed established...


  • Warszawa, Mazovia, Polska Novartis Farmacéutica Pełny etat

    About the RoleThis position involves leveraging our omnichannel model to deliver unparalleled customer experiences, securing a competitive advantage, and helping achieve business objectives in Poland. Key responsibilities include implementing innovative solutions to address customer journey pain points (patients, HCPs, HCS) and ensuring a smoother treatment...


  • Warszawa, Mazovia, Polska BitPeak Pełny etat

    What We OfferBecoming a part of our team means being part of a global project, working with clients from all over the world based on modern cloud technologies. We value collaboration, support each other, and strive for great results together. Our work environment is demanding and fast-paced, but fairness and work-life balance are highly valued.We are...


  • Warszawa, Mazovia, Polska Docplanner Pełny etat

    **Job Description**We are seeking an experienced Customer Marketing Specialist to join our marketing team. The ideal candidate will have a strong background in customer marketing within the SaaS industry, with a focus on upsell and cross-sell initiatives.Key responsibilities include managing upselling and cross-selling projects, overseeing owned projects...


  • Warszawa, Mazovia, Polska Swingdev Pełny etat

    About the Position:We're seeking a talented Customer Retention Specialist to join our team. As a key member of our Engagement team, you'll focus on developing and executing strategies to increase customer engagement and retention.Your responsibilities will include analyzing customer behavior, identifying opportunities for growth, and developing targeted...


  • Warszawa, Mazovia, Polska YouGov Pełny etat

    What You'll DoAs a Graduate Product Manager, you'll experience key areas within the Customer Platform and gain hands-on experience in several areas:Main Areas of Focus:Data-Driven Decision Making: Work with data analysts to identify trends and patterns, informing product development and strategic decisions.Cross-Functional Collaboration: Collaborate with...


  • Warszawa, Mazovia, Polska Biogen, Inc. Pełny etat

    About the Job:The Global Stakeholder Engagement Specialist will be part of the GBS ESE and Sponsorship team and will be responsible for performing structured work assignments related to job discipline and using existing procedures and guidelines to solve routine problems. The specialist will also support Engagement Owner (EO) with the end-to-end process...


  • Warszawa, Mazovia, Polska Allegro Pełny etat

    Job SummaryWe are looking for a highly skilled Legislative Engagement Specialist to join our team at Allegro. As a key member of our EU Regulatory Affairs team, you will play a crucial role in monitoring and analyzing EU and Polish legislation related to product safety, sustainability, and consumer empowerment.Your primary responsibilities will...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    We're seeking a talented Customer Relationship Specialist to join our team at TN Poland!At the heart of the global payments technology industry, we shape how the world pays and gets paid. Our solutions empower millions of businesses to grow and thrive.About the Role:As a Customer Relationship Specialist, you will be responsible for building and maintaining...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    As Head of Customer Engagement and Excellence at TN Poland, you will play a pivotal role in developing and implementing strategies to drive customer satisfaction and engagement.About the Role:We are seeking a seasoned professional with experience working in a matrix organization and navigating complexity.Your key responsibilities will include identifying...


  • Warszawa, Mazovia, Polska Fenige Pełny etat

    Fenige is a dynamically developing Polish fintech that implements payment technologies for merchants and money transfer systems within Mastercard and VISA payment organizations. Being a principal acquiring member, it offers acquiring (e-commerce), card-to-card transfers and card withdrawals. Our team consists of people with passion and energy for action,...


  • Warszawa, Mazovia, Polska Arche Consulting Pełny etat

    Customer Experience Specialist (with Italian)87_29239ObowiązkiManaging customer experience across different markets. Conducting satisfaction surveys and analyzing feedback to drive improvements. Collaborating with internal teams to implement customer-focused solutions. Developing strategies to enhance customer engagement and satisfaction. Identifying...

  • Senior Engagement Manager

    10 godzin temu


    Warszawa, Mazovia, Polska Biogen Pełny etat

    **Job Overview**We are seeking a highly skilled Global Business Operations Specialist to join our team at Biogen Poland.This role is responsible for supporting the end-to-end process of external stakeholder engagements and sponsorship requests within the organization. The ideal candidate will have experience in partnering and collaborating with...


  • Warszawa, Mazovia, Polska Arche Consulting Pełny etat

    Job DescriptionCustomer Experience Transformation Specialist (Arche Consulting)We are seeking a highly skilled Customer Experience Transformation Specialist to join our team at Arche Consulting.About the Role:The ideal candidate will have a strong background in customer experience strategy, with a proven track record of driving improvements through data...


  • Warszawa, Mazovia, Polska Ørsted Pełny etat

    Company OverviewAt Ørsted, we're passionate about shaping a sustainable energy future. Our Polish organization is at the forefront of this effort, and we're seeking an experienced internal communications specialist to join our team.Job SummaryThis role involves developing and executing internal communications strategies to engage employees and enhance...


  • Warszawa, Mazovia, Polska TN Poland Pełny etat

    About TN PolandWe offer exciting opportunities for growth and development in a fast-paced international environment. As a Senior Consumer Engagement Specialist, you will be responsible for leading and coordinating ongoing marketing projects with a focus on 360 consumer engagement campaigns.Responsibilities:Collaborate with commercial stakeholders to support...


  • Warszawa, Mazovia, Polska KPMG Pełny etat

    We are seeking a skilled professional to join our team at KPMG GMS. As a global engagement management specialist, you will play a critical role in delivering high-quality services to our clients.Responsibilities:Maintain positive client relationships and address inquiries from KPMG offices and clients globally.Coordinate with the KPMG delivery center to...


  • Warszawa, Mazovia, Polska 卡湯晩 Pełny etat

    Join us at our innovative global healthcare company, where we're dedicated to delivering outstanding customer experiences. As a Customer Experience Partner, you'll have the opportunity to make a meaningful impact by orchestrating customer interactions, analyzing customer insights, and developing targeted solutions to address patient needs.The ideal candidate...


  • Warszawa, Mazovia, Polska Strategy Pełny etat

    Customer Renewals Specialist (with German language)1 week ago Be among the first 25 applicantsStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've...